Account Manager(MJ003764)

Update 2026-07-15

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

Introduction: We are looking for someone that is native in Spanish with a knack for relationship /account management with a can do attitude.

In this Role, you’ll get to:

• Build and progressively expand the portfolio of local hotel partners within the Spanish market by introducing prospective high‑potential partners to the Trip.com proposition and facilitating the onboarding process.
• Promote the Trip.com brand name and its online reservation services to hotels, inspiring trust and engagement through compelling storytelling and value‑driven conversations.
• Take full ownership of your market, treating it as your own project within a startup‑like environment where autonomy, speed, and initiative are key to success.
• Maintain best‑rate parity, availability, and inventory of responsible hotels.
• Advise and encourage hotels to join regular marketing campaigns and promotions, adapting the message to their needs and helping them fall in love with our vision.
• Be an agile multitasker, able to prioritize and pivot between commercial discussions, data insights, internal coordination, and partner activation.
• Be responsible for the assigned market and conduct data research and analysis (market, product, competitor, price, supplier, etc.).
• Create and maintain a strong network within the industry, acting as a brand ambassador and trusted advisor.
• Bring passion and proactivity into everything you do, motivating yourself and those around you.
• Complete other assigned tasks and projects.

What you'll Need to Succeed:

• Fluent in English and Spanish. Other languages are a plus.
• Strong communication, negotiation and influencing skills.
• Detail‑oriented and fast learner able to offer a consultative approach to our partners
• A minimum of 3 years of consultant / commercial / sales working experience in e‑commerce operation, marketplace, revenue/yield management and/or SaaS companies.
• Able to work independently with minimal supervision and big sense of ownership
• Dynamic, proactive, positive, and a good team player
• Start‑up background with multitasking capability it’s a plus
• Ability to work in a fast growing company with capacity to quickly adapt to changes
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint and Google Workspace
• Relevant experience in an OTA environment is an asset
• Commitment, proactivity, sense of ownership and enthusiasm with a real desire to grow and learn
• Legally authorized to work in Spain.

What we offer includes:

• Health Insurance
• Life and Disability Insurance
• Hybrid working available with 3 days in the office per week

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

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