Account Manager
Jobtailor
- Build and nurture relationships with Croatia’s most important fleet owners, including key-account owners representing over 2,600 displayed boats
- Secure availability, pricing quality, calendar accuracy, and fast response times
- Drive activation and conversion by improving owner response behaviour and booking acceptance
- Improve listing quality, including pictures, descriptions, pricing, extras, and cancellation policy
- Prepare the fleet for peak season before June and clean up inactive or low-quality inventory
- Optimize revenue through high-value categories, commission alignment, pricing consistency, and upsell opportunities
- Lead onboarding of new owners
- Contribute to Instant Booking activation, new verticals acquisition, and owner-tool optimization projects
- Build market intelligence across Split, Zadar, Dubrovnik, Istria, and Šibenik
- Adapt account management approaches based on product type and region
- Collaborate with Sales, Marketing, and Customer Care teams
Requirements
- Full professional proficiency in English, written and spoken
- At least 1 year of experience in account management, sales, or a similar commercial/customer-facing role
- Genuine commercial drive with a closing mindset
- Comfort using data and KPIs such as GMV, conversion rate, and response rate
- Structured thinking and clear written and verbal communication
- Croatian language skills are a bonus
- Knowledge of the Croatian boating/tourism market and its key hubs is a bonus
Core Competencies
Demonstrates strong account management and sales capabilities, with a focus on relationship building, data-driven decision making, and optimizing revenue in the Croatian boating and tourism market.
Highest-signal resume keywords
- Account Management
- Sales Experience
- Data Analysis
- Commercial Drive
- Croatian Boating Market Knowledge
Hard Skills
- KPI Analysis
- GMV Understanding
- Conversion Rate Optimization
- Pricing Strategy
- Inventory Management
Soft Skills
- Structured Thinking
- Clear Communication
- Relationship Building
- Collaboration
Industry Keywords
- Fleet Management
- Tourism Market
- Booking Systems
- Market Intelligence
- Customer Engagement
Oferta de empleo publicada 21 horas atrás
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