Renewal Specialist (Arabic Market) - Hybrid - MT03

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Renewal Specialist in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Renewal Specialist in our team, you will:

• Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term Microsoft relationship
• Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
• Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross sell opportunities
• Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed
• Support renewal process by engaging & coordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are native or proficient in Arabic with advanced English
• Have 2+ years sales experience with a proven track record of success
• Have experience using Microsoft Office Suite applications and passion for cloud technologies
• Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
• Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
• Have an achievement and success-driven personality
• Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)

It would be a plus if you have:

• Experience working within a technical sales or presales environment preferred
• Experience in one of these relevant fields: computer science, mathematics or engineering
• Master’s degree. Major or minor in computer science, mathematics or engineering

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39h/week, permanent contract: Monday to Thursday from 9:00 – 17:30; Friday 09:00 to 16:30
• Base Salary of 25,000 euros gross/year + up to 4,000 euros gross/ year variable bonus and private medical insurance
• Great office location in Malaga, with a hybrid work model
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you!

At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.