Arabic speaking Sales Development Representative - Google Ads Products

This position is at Teleperformance España

The selection process will be fully managed by Teleperformance España.

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Ready to elevate your career and join a fast-growing team in the digital world? Join our dynamic team at Teleperformance in vibrant Barcelona and work on an exciting business development project with Google Products. ### Purpose of the Role Join our Business Development team and be the first point of contact for businesses across EMEA. You’ll identify new sales opportunities, engage with potential clients, understand their needs, and guide them toward the right solutions via outbound calls and emails. ### Responsibilities: * Make outbound customer calls to promote and sell services. * Create, maintain, and update a customer database with complete information. * Consolidate and build the customer base. * Record outbound call history and customer responses in detail. * Ensure consistent customer follow-up. * Monitor competitors’ products or services and develop selling strategies. * Handle customer needs and inquiries. ### Requirements * **Language Skills:** proficient or advanced level of Arabic. Good level of English (oral and written). * **Experience:** 16 months previous sales experience is desirable. Ability to work independently. * Comfortable working independently and managing responsibilities with occasional guidance. * **CRM Experience:** solid CRM experience, able to navigate CRM platforms, analyze customer data, and support sales strategies. * **Communication Skills:** proficient communication skills, comfortable sharing information, facilitating discussions, and collaborating with team members. * **Goal-Oriented:** ability to work in a goal-oriented environment. * **Proactive Attitude:** motivated and proactive individual. * **Team Collaboration:** ability to work in a team. * **Business Acumen:** proficient business acumen, comfortable with evaluating business performance and supporting decision-making processes. * **Customer Focus:** customer-oriented. ### Specialized Skills for the Middle East Market: * **Middle East Market Knowledge:** general understanding of the diversity of the Middle East market. Knowledge of cultural differences in the region. * Familiarity with MENA business practices and etiquette. * **Middle East Communication Skills:** ability to communicate effectively with professionals from different Middle East countries. Understanding of the nuances of Arabic business communication. * Familiarity with formal and informal communication styles in the region. * **Middle East Cultural Knowledge:** multicultural sensitivity. Ability to build trust relationships with people from different cultural backgrounds. * Knowledge of the predominant values in the region. * **Middle East Legal Knowledge:** * Understanding of data privacy regulations in Middle East countries. * Familiarity with relevant business laws and regulations in the region. ### Desirable Skills * **Process Excellence:** Systematically improving organizational processes to enhance efficiency, effectiveness, and quality * **Collaboration:** Working effectively with others, sharing ideas and resources to achieve common goals * **Communication:** Exchanging information, ideas, and messages between individuals or groups through various channels and mediums. * **Emotional Intelligence:** Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions * **Open Mindedness:** Considering and appreciating diverse perspectives and ideas, fostering collaboration * **Critical Thinking:** Evaluating information and arguments, leading to informed and effective decisions based on data insights * **Solution Orientation:** Approaching problems and challenges with a focus on finding practical and effective solutions * **Entrepreneurship:** Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification ### Benefits What we offer: * Full-time position (39 hours/week). * This is a Hybrid working model in Barcelona. * Salary: 22.525€ gross/year + up to 3.975€ gross/year in bonus. * Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). * Relocation support * Intense specific sales training. * A permanent presence of coaches who will facilitate your personal and professional development. * Established career path to grow within the project. * Continuous training and certifications within Google products. * Bi-weekly, monthly or quarterly contests. * Employment with the world's largest provider of contact center services. * Excellent work environment, great colleagues, social arrangements and personal development. * Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team. * Office location surrounded by the sea (World Trade Center, Barcelona, Spain). If you possess customer-centric skills, a talent for sales, and excel in a dynamic environment, apply now to join our team and make a significant impact in the Middle East market!

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