IT System Engineer

Agfa Healthcare is currently looking for an IT System Engineer, based in Madrid, who will be in charge of dedicated on‑site support for Clients/Contracts that require continuous support. As the first point‑of‑contact of Agfa on‑site, the role must deliver consistent, professional and quality service.

Responsibilities

• Fill the proper installation documents accordingly, and manage equipment in the most proper way (Service Now, reporting, acceptance test)
• Mixed work on site and remote.
• Identify and communicate risk analysis and problems.
• Cooperate with the R&D to solve problems and make a proper risk analysis.
• Take care of the correct forwarding of the docs to all people involved, especially the specific features of the implemented project.

Qualifications

• At least 2 years of professional experience in managing complex customers and hospital workflow.
• Good knowledge of IT network and domain.
• Experience with Windows Server, Linux/Unix, SQL, Scripting, DNS server.
• Customer focus attitude and problem‑solving skills.
• Solid communication skills (oral/written) to interact effectively and professionally with both internal and external customers.
• Knowledge of healthcare standards: HL7, DICOM, FHIR, Mirth is a plus.
• Oracle DBA or expert in Oracle database could be a plus.
• Good language skills in Spanish and English, both written and verbally.

Location

Madrid metropolitan area, Spain