Senior Customer Development Manager, Iberia

Job Description

We are looking for a commercially strong partner and analytically focused with a proven high level of executional excellence . This role sits at Senior Manager level reporting directly into the Country Manager, Iberia based out of our commercial B usiness U nit (BU) in Madrid and is a permanent contract .

This person will be fundamental in building , deploying, and driving our commercial go-to-market strategy , have brilliant partner management and with the use of data partner across the BU to impact ROI for the Iberian region . 

In return, we will encourage personal development in a function committed to supporting business growth and to put outstanding toys into the hands of happy children.

****Please apply with an English CV****

****No relocation assistance is offered for this position****

Core Responsibilities

• Deploy full scope of c ommercial activities and responsibilities ranging from Year -1 c ommercial p lanning, in - year performance management, c ustomer b usiness planning, p ortfolio deployment, and r evenue management, as well as cross-channel/ planning and execution and s ales tools deployment .

• Collaborate with the General Manager on the BU commercial agenda, act ing as trusted partner for commercial topics and offering input and insights leveraging R egional Commercial Development (RCD) subject matter expertise and best practices from across the W estern E urope Market Group or globally . 

• Ensure regional directions are executed at local level, bringing the full RCD agenda and expertise to the BU.

• Partner with RCD on commercial topics such as c hannel performance course correction, BU ICP, p ortfolio deployment, rare items strategy, revenue management components in the BU, etc.).

Play your part in our team succeeding!

The Western Europe (WE) Region is the largest Market Group within The LEGO Group and covers sixteen countries.  The successful candidate will be part of the Iberian BU leadership and an active contributor to the WE RCD community.

To unlock the full commercial potential, this person will help drive the strategic agenda deliver ing both g lobal and r egional commercial agenda s within Iberia in what is a pivotal role that b alance s both short-and long-term priorities in dialogue with commercial leaders hip as well as the wider team .

Do you have what it takes?

• A demonstratable record of strong performance in operational commercial roles ( e.g., Key Account Management) in an omni-channel environment

• S olid expertise in setting up sales processes and governance practices in an international consumer good company .

• Strong commercial acumen, ability to build and interpret financial frameworks, models, and scenarios to guide commercial investment decisions .

• Excellent partner collaborative management internal ly across functions (both in-market and regionally) , and externally into retailers driving complex dialogue and projects .

• Strategically strong with a pragmatic approach to wider business challenges and ability to thrive when faced with ambiguity.

• In-depth analytical skills that drive engaging dialogue, turn ing insights into action s.

• Resilience, creativity, and change management  with a proactive approach to proposing and implementing innovative ways to grow and unlock opportunities that overcom e challenges.

• Strong business proficiency in English both written and spoken as well as fluent in Spanish.

• Our hybrid working model is 3 days in the office per week, 2 days from home.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.