Senior Manager, Marketplace Strategy & Insights

Location

London | TEMPLEMARS | Barcelona | Warsaw | Longpont-sur-Orge

Overview

Kingfisher is a global retail group with a purpose of Better Homes, Better Lives, For Everyone. We are seeking a Senior Manager Marketplace Market Intelligence & Operational Learning to bring data, market insight and operational learning together to help teams make informed decisions and continuously improve across our Marketplace teams.

Responsibilities

• Define and own the Group Marketplace market intelligence agenda.
• Gather and analyse marketplace performance data, seller trends and market developments to identify opportunities for improvement.
• Monitor competitor activity, emerging marketplace models and changes across the wider e‑commerce landscape.
• Identify, document and share best practices through clear frameworks and a centralised knowledge base, helping teams avoid duplication and apply operational learnings consistently across banners.
• Lead the roll‑out and adoption of best practices across banners, partnering with local teams to embed consistent standards and ways of working while tracking impact to drive continuous improvement.
• Translate complex data into clear narratives for senior stakeholders, supporting business cases, prioritisation, OKRs and investment decisions in close collaboration with Marketplace, Product, Finance and Operations teams.
• Drive structured post‑launch reviews and embed a test‑and‑learn culture, ensuring operational insights are captured, reused and scaled across banners to support continuous improvement.

Qualifications

• Experience in strategy, analytics, market intelligence, consulting or e‑commerce/marketplace environments.
• Strong exposure to cross‑functional environments (e.g. working with Product, Operations, Finance or Commercial teams).
• Experience in building or scaling knowledge management frameworks, best practice sharing or continuous improvement initiatives.
• Demonstrated ability to translate complex data into clear recommendations for senior stakeholders.
• Familiarity with data visualisation and analytics tools (e.g. Excel, SQL, Tableau, Power BI or similar).
• Experience leveraging automation, data tooling or AI (e.g. analytics automation, insight generation, knowledge capture) to improve efficiency and scalability.

How We Work

We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating – both in office and offsite locations. Approximately 60% of your time will involve in‑person collaboration.

What We Offer

We offer a competitive benefits package and opportunities for career growth.

• Private Health Care – Opportunity for up to family level cover with AXA.
• Kingfisher Pension Scheme – Immediate eligibility through auto‑enrolment. Contribute 8% to receive a max 14% from the Company.
• 25 Days' Holiday – 25 days per annum plus bank holidays as stated in your contract (pro‑rated for part‑time colleagues).
• Staff Discount – 20% discount at B&Q and Screwfix. Eligible after 3 months service.
• Kingfisher Share Incentive Plan (SIP) – Share ownership in a tax‑efficient way, joined after 3 months service.
• Life Assurance – x4 Salary plus benefit equal to the value of your Retirement Account (if an active member of KPS‑MP) or x1 Salary if not active member.
• Competitive Bonus – Aligns to the work level of the role.
• Kingfisher Share Save – Option to buy Kingfisher plc shares at the end of a 3 or 5 year period.

Diversity & Inclusion

Our customers and staff come from all walks of life. We are committed to ensuring all colleagues, future colleagues and applicants are treated equally, regardless of age, gender, marital status, civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression or sexual orientation.

Our Behaviours

• Constantly improving our customer experience.
• Acting with humanity and care.
• Being curious.
• Thriving on learning and thinking beyond the obvious.
• Being inclusive.
• Acting inclusively in diverse teams to achieve together.
• Being agile.
• Working with trust, pace and agility.
• Being accountable.
• Championing the plan to deliver results and growth.