German Customer Experience Specialist
Workster
Teletrabajo
- Trabajo remoto
Workster is partnering with a global leader in customer experience and digital solutions to recruit German-speaking Customer Service Representatives for an exciting international project. This is a fantastic opportunity to support well-known global brands across industries such as tech, finance, travel, fashion, and healthcare, while developing your career in a multicultural environment.
Handle incoming user requests via phone, email, or chat.
Support users with connectivity and product-related issues, particularly related to audio and multimedia products.
Proficient or bilingual German and advanced English.
At least 1 year of experience in customer service, ideally in technical support.
Strong IT knowledge in areas such as signal path connectivity, wireless networking, live music, and audiovisual products .
Proficient in both Windows and Mac environments.
Excellent customer care skills with a service-oriented mindset.
Full-time contract (39h/week), Monday–Friday, rotating schedule between 09:00–20:00.
Possibility to work fully remote from anywhere in Spain or hybrid from Barcelona .
Comprehensive paid training on company processes and project tools.
Private health insurance and employee benefits package.
Oferta de empleo publicada Hace 2 meses
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