Lead, Student Journey Design & CX Innovation
IE University
IE University, Madrid, is seeking a Project Manager – Student Journey Design to support Program Experience teams in innovating student experiences. You will map journeys, identify pain points and wow moments, and translate insights into actionable improvements across touchpoints.
Under this role you will lead microjourneys for targeted groups, align stakeholders, and leverage CX and AI tools to enhance engagement, satisfaction, and institutional reputation within the campus network.
#J-18808-LjbffrOferta de empleo publicada 1 día atrás
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