Account Manager (Fashion & Luxury) with French

Position summary:

The Account Manager serves as the main point of contact for an assigned portfolio of existing enterprise-level clients operating in the Luxury Fashion, Retail & Cosmetics vertical. Their prime focus is on expanding partnerships, introducing new AI-enabled and digital solutions, and increasing account value through consultative engagement. The role requires a commercially-driven professional capable of engaging Digital, Marketing, eCommerce, and Operational stakeholders in conversations around global growth, workflow modernization, and scalable content and technology solutions.

Position responsibilities:

• Adopt a consultative sales approach, serving as a strategic partner for assigned clients and aligning solutions with client needs
• Monitor account performance and proactively identify and drive expansion opportunities through up-selling activities
• Generate new business relationships and execute cross-selling activities through proactive requests for referrals, industry networking, digital outreach, and participation in trade events
• Develop an understanding of client business models and identify and pitch international growth strategies, positioning TransPerfect's AI-enabled content, technology, and global solutions within broader digital transformation and operational initiatives
• Collaborate with Production and Technology teams to support smooth implementations and contribute to client satisfaction
• With the support of Management, define pricing strategies, participate in contractual discussions, and revenue forecasting with Accounting teams

Essential skills & experience required:

• Minimum Bachelor's Degree or its equivalent
• Native level of French
• Superior written and spoken communication skills in English
• Excellent problem solving and analytical skills
• Ability to build, develop, and maintain long-term professional relationships
• Results-oriented and comfortable working in target-driven environments
• Analytical skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment

Desired skills & experience:

• Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo, or similar tools)
• Knowledge of additional languages at professional working proficiency
• Experience in Sales, Business Development, or Strategic Account Management
• Exposure to the Luxury sector (Fashion, Cosmetics, etc.)
• Familiarity with digital ecosystems, CMS platforms, eCommerce environments, or AI-enabled solutions

What we value:

• Demonstrate initiative and strategic thinking
• Navigate complex, multi-stakeholder environments with confidence
• Combine commercial drive with consultative problem-solving
• Thrive in international, cross-functional teams
• Focus on delivering measurable business impact

TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law. We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.