Customer Success Project Intern (GBS) - 2026 (BS/MS)

Customer Success Project Intern (GBS) - 2026 Start (BS/MS)

Location: Madrid

Employment Type: Intern

Job Code: A78862

Responsibilities

• Establish and manage key strategic projects in partnership with Customer Success lead
• Deliver key programs to retain and drive revenue growth
• Continuous analysis of business results, support for Quarterly Business Reviews and Business Reviews for CSM team
• Support ownership of key product strategy for agencies and large advertisers
• Collaborate with internal teams globally across product, marketing, legal, engineering and sales

Qualifications

Minimum Qualifications:

• Bachelor’s degree or above. Applicants must be enrolled in their studies for the entire internship duration.
• Available to start immediately for 3-6 months
• Must complete the internship in Madrid, including in-office attendance.
• Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields.
• Project management experience and organizational skills, with the ability to navigate, innovate and implement ideas.
• Demonstrated interest in digital and TikTok's ad solutions
• High fluency in spoken and written English and Spanish is essential, as you need to cooperate with teams in Spain and EMEA and communicate professionally with regional business partners using industry jargon.

Preferred Qualifications:

• Studying an Advertising and Public Relations, Marketing, or Communication degree
• Autonomous spirit, data-driven, and results-oriented.