Account Manager Global

Department Description

The Atradius Global Business Unit is responsible for growing and servicing a portfolio of large multinational accounts. With teams in 35 countries we provide a unique service concept, combining one central negotiation contact with unparalleled local service to each of the customer’s local subsidiaries. We pride ourselves on our business mindset and strong focus on customer satisfaction, and on being able to establish long‑standing relationships not only externally, but also as a central unit that involves dealing with all the different key stakeholders in the company.

Job Description

As Account Manager you will be responsible, as part of our account team, for a portfolio of large and diverse strategic global clients, both at service and ownership level. It will be your job to develop an excellent commercial relationship with these clients and their brokers, and you will be an important contact for their day‑to‑day servicing needs.

• Joining regular meetings and calls with our clients and brokers.
• Communicating with colleagues around the world, in‑and outside of Global, about all aspects of our service.
• Working within the team to identify opportunities to grow the portfolio, optimize both the customer relationship and profitability of the accounts, and improve the efficiency of our service model.
• Providing excellent service regarding the clients’ needs for all aspects of our product (credit limits, collection cases, claims and policy queries). You will be their first contact for all questions they may have.
• Providing administrative support within the team, related to policy updates, renewals and reporting.
• Cooperating closely with our Global New Business team and being involved in new sales opportunities.

Qualifications

Required qualifications:

• Able to develop and execute a client strategy.
• Hands‑on, strong drive, self‑starter, team player, energetic, quick and result‑focused.
• Independent, strong and confident personality.
• Excellent command, both written and verbal, of the English and Spanish language.

What We Offer

• A dynamic, international and challenging work environment.
• Training and support to reach your full potential, including opportunities for continuous professional development.
• Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards.
• Challenging tasks with individual development and training opportunities.

Equal Opportunities

The success of our organisation stands with the quality of our people and their ideas. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. Diversity is extremely important to Atradius. We promote an inclusive culture in which everyone feels involved and valued, and we encourage and welcome everyone to apply to our positions.