Client Project Manager

As a Client Project Manager within Thomson Reuters ONESOURCE Pagero’s Partner Delivery team, you will lead the successful implementation of e-invoicing solutions for large, multi-national clients. You will be responsible for driving both internal and external project teams from project initiation through to completion, ensuring delivery within scope, timeline, and budget. Managing multiple concurrent projects of varying complexity, you will collaborate with global stakeholders across, leveraging exceptional communication and organizational skills.

The ideal candidate is proactive, highly organized, and results-driven, with a strong commitment to client satisfaction and a deep understanding of project management methodologies. You demonstrate effective leadership, thrive in a collaborative environment, and excel at anticipating and mitigating project risks. Your ability to balance multiple priorities and foster strong client relationships will be critical to your success.

This position may require occasional travel within Europe and flexibility to accommodate meetings across multiple time zones.

About the Role

In this opportunity, you will:

• Lead cross-functional teams, including sales, technical consultants, product development, and other departments, to deliver projects on time and within budget.

• Collaborate with implementation partners to ensure alignment on delivery methodology, scope, roles/responsibilities, and quality standards.

• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.

• Plan and manage project timelines, milestones, and deliverables using industry-standard tools and techniques.

• Monitor partner capacity and readiness by tracking utilization, certification progress, and skill alignment for assigned projects.

• Manage project budgets and financial objectives, ensuring projects are delivered within approved budgets.

• Identify, assess, and mitigate project risks throughout the project lifecycle.

• Facilitate problem-solving and decision-making processes to resolve project issues.

• Ensure all project documentation is complete, current, and stored appropriately.

• Adhere to industry best practices, techniques, and standards throughout project execution.

• Analyze delivery trends and recommend corrective actions to prevent repeat issues.

• Support partner enablement and continuous improvement by establishing feedback loops, sharing best practices, and driving updates to playbooks/processes.

About You

You’re a fit for the role if your background includes:

• Minimum 4 years of experience leading customer projects, preferably in a global or multinational setting.

• Experience working with global customers and managing projects across multiple time zones.

• High School diploma or equivalent required; Bachelor's degree preferred.

• E-invoicing or ERP implementation experience is a plus.

• Excellent telephone and writing skills, with the ability to communicate effectively with clients and stakeholders.

• French language is a plus.

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Equal Employment Opportunity

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.