Product Director - Brokerage

As a Product Director for Brokerage at J.P. Morgan Personal Investing, you will lead a team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Our Product team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for leaders who have a curious mindset, thrive in collaborative squads, and are passionate about building investment products. By their nature, our people are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

Job responsibilities

• Developsand articulates a clear product strategythat deliversmeaningfulvalue to customersand aligns with the firm’s broaderobjectivesacross the EU
• Leadsdiscovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Build strong and collaborative relationships across different departments, including internal teams (e.g.Product and Engineering, Compliance,Operationsand Investments) and with our external partners
• Owns theProduct Development process, always striving to improve how products are built to ensure teamsoperateto their maximum effectiveness and efficiency
• Balancesbusiness and technicalobjectivesand translate these as clear priorities forother Product Managers andthe Engineering team
• Overseesproduct development, testing, and release management, ensuring high standards of quality and reliability.

Required qualifications, capabilities and skills

• 10+ years of experience or equivalentexpertisein product management or a relevant domain areawithin financial services or technology
• Proventrack recordof successfully buildingand managingwealth management products,andfamiliarity with brokerage and/or mutual funds end-to-end lifecycle
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience with software delivery best practices, working with technical product requirements and mapping of dependencies, design ofminimumviableproducts, working with multi-country requirements
• Ability to explaintechnical issues ina clear wayto the business and other stakeholders
• Ability toanalyseand incorporate user needs, business needs, and technical constraints/opportunities into the product development process
• Be the glue among departments and create shared understanding by translating ideasandconcepts into technical orlayman’s terms
• Experience developing investment products across different Europeanjurisdictions

Preferred qualifications, capabilities and skills

• Bachelor’s degree in engineering, computerscience,financeor highly qualitative degree
• Beyond English, fluency in German,Italian, French,Spanishor Dutch
• Demonstrated prior experience navigating and working in matrix and complex organizations, collaborating effectively across teams and functions