Order Management Specialist with Dutch and French

Our client is Xerox, a US business globally recognised, providing print and digital document solutions across more than 160 countries.

They are currently looking for a new team member to join their Order-to-Cash (OTC / O2C) team in Barcelona, within the finance operations department, as an Order Management Specialist - BeNeLux Market .

Your Day-to-Day Responsibilities

• Manage workflow efficiently to meet targets and service standards
• Process orders and returns accurately and on time, maintaining a high level of precision
• Check orders for completeness, correct pricing, and required details before processing
• Update customer information, order notes, and billing / shipping data in the system
• Act as the main point of contact for order-related inquiries
• Ensure high-quality order handling and contribute to efficient operational flow
• Follow company policies and ethical guidelines consistently
• Support the implementation and maintenance of automated order processes

What You'll Bring to the Table

• Experience in order management, order entry, or customer service
• Strong attention to detail and focus on accuracy and quality
• Solid communication skills and ability to manage multiple tasks effectively
• Fluency in Dutch, French, and English, both written and spoken
• Goal-oriented mindset with motivation to achieve targets
• Ability to work independently and take initiative when required
• Adaptability and comfort working in a fast-paced, changing environment
• Experience with SAP or other CRM/ERP systems
• Self-motivated, proactive attitude with eagerness to learn and grow
• Confidence using computer systems and standard business software

What's on offer

• Competitive salary with performance-based bonus (OTE €31,500 gross per year)
• Fully remote position with quarterly on-site meetings in Barcelona city centre
• Flexible working hours to support a healthy work-life balance
• Friendly and supportive work environment
• Opportunity to gain experience in an international team
• Career development within a global market leader with over 100 years of history
• Life and accident insurance
• Relocation package for candidates moving from abroad
• Additional benefits and perks