International Sales Operations & Tendering Analyst

International Sales Operations & Tendering Analyst

Position based in Madrid, Spain

Caldera Medical’s Mission - To Improve the Quality of Life for Women!

Message from the Hiring Manager

Caldera Medical operates across 65 international markets through a regional distributor network. This role is the central operational hub connecting all international distributors, Regional Sales Directors (RSDs), and the VP of International Sales with structured, timely, and accurate commercial intelligence. The Analyst manages distributor relationships at the operational/administrative level, ensures compliance across all distribution agreements, monitors global tender opportunities via the company-wide Tenders Platform, and generates the reporting infrastructure that enables data-driven international leadership.

Duties and Responsibilities

• Serve as primary operational/administrative point of contact for all international distributors across 65 markets; coordinate quarterly report submissions and compliance documentation.
• Monitor compliance with all active distribution agreements: MOQs, exclusivity, pricing schedules; track price lists and flag deviations; manage price increase cycles, true-ups, and credit notes.
• Maintain bank guarantee register - ensure guarantees are active, correctly valued, and renewed on schedule.
• Operate and manage the company-wide Tenders Platform; monitor international tender portals (EU TED, national platforms, WHO, MDB) daily/weekly across all markets.
• Identify, log, and communicate new tender opportunities to relevant RSDs/distributors; coordinate tender response preparation; track full lifecycle (submitted, under evaluation, awarded, lost).
• Generate and maintain International Tender Pipeline Report for VP International, RSDs, and senior management; conduct post-bid follow-up.
• Design, build, and maintain international sales operations reporting suite: distributor quarterly reports, market dashboards, pipeline reports, KPI trackers.
• Monitor international accounts receivable; follow up proactively with distributors on overdue payments; reconcile credit notes and adjustments in ERP/CRM.

Desired Knowledge, Skills and Abilities

• Data mastery - transform raw distributor data into clean, decision-ready management reports
• Advanced ERP proficiency (Oracle Fusion, SAP, NetSuite, or equivalent) - power-user level
• CRM proficiency (Salesforce or equivalent) - distributor accounts, pipeline, reporting
• Advanced Excel / Power BI or equivalent BI tools - dashboard and KPI reporting
• AI tools proficiency - daily use for automation, report generation, data analysis (mandatory)
• Multilingual: English mandatory; Spanish, French, German, or Portuguese strongly preferred
• Cross-cultural communication - managing relationships across 65 markets simultaneously
• Knowledge of international tender frameworks (EU TED, national portals, WHO/MDB procurement)

Required Knowledge, Skills and Abilities

• University degree in International Business, Business Administration, Economics, Finance, or related field.
• Master's or certification in international trade, supply chain, or business intelligence a strong asset.
• Minimum 4-6 years in international sales operations, commercial operations, or business administration in a multi-country environment.
• Experience managing or supporting distributor networks in a channel-sales model.
• Medical device/life sciences background preferred.
• English full professional fluency mandatory; additional language(s) strongly preferred.
• Advanced ERP, CRM (Salesforce), Excel/Power BI. AI tools daily proficiency mandatory.

Competitive Compensation, Comprehensive Benefits, and more!

• EUR 60,000 - 65,000 Annual Salary
• Annual Performance Bonus
• Healthcare Benefits
• Vacation
• Paid Holidays

(This role is being filled directly by our in-house recruiting team. We are not working with outside agencies for this position.)

Our Culture- Where Career and Passion come together!

• A Culture of family and team… not a corporate goliath where you’re just another number.
• All employees get a seat at the table and have influence with management. We care about giving back to the community. Our team donates time to helping local charities throughout Southern California.
• The Women’s Health Initiative is the heart of what we do, every day we put underprivileged women first.
• Our goal is to treat 1 million women suffering from incontinence by 2027!

Who is Caldera Medical?

Caldera Medical is a growth stage medical device company dedicated to improving the quality of life for women. In 2018, Caldera was ranked one of Inc 5000’s fastest growing private companies in the United States and was ranked #38 fastest growing private company and #3 fastest growing Healthcare Company in Los Angeles by the LA Business Journal. We develop and market differentiated surgical implants specifically for the treatment of Stress Urinary Incontinence and Pelvic Organ Prolapse. Our products are used by Urogynecologists, Gynecologists, and Urologists worldwide.

Caldera Medical is an equal opportunity employer and considers all candidates for employment regardless of race, color, religion, sex, national origin, citizenship, age, disability, marital status, military or veteran's status (including protected veterans, as may be required by federal law), sexual orientation, gender identity or any other category protected by law.