Dutch Speaking Onboarding Account Manager

Dutch Speaking Onboarding Account Manager (Spai...

Join our dynamic team in vibrant Barcelona and work on an exciting project focused on Digital Marketing Ads a game-changing tool for businesses everywhere!

Key Responsibilities

As a trusted advisor, you will:

• Onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Promote Company Products.
• Detect and understand customers objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign upselling.
• Create, maintain, and update a customer database with complete information.

Requirements

Essential Qualifications & Experience

• Education: BA/BS degree OR equivalent work experience (MA/MSc in Marketing or Communications preferred).
• Language Skills: C2 level proficiency in both Dutch and English.
• Experience: 2 years of experience in sales and/or marketing, with previous client-facing experience, particularly in high-stakes environments (preferably).
• Demonstrated ability to work independently and consistently deliver impactful results.
• Strong experience managing customer relationships and improving CRM systems for business outcomes.
• Regularly integrate AI tools into workflows and interpret insights to personalize outreach.
• Excellent communication skills, able to clearly and persuasively explain complex ideas to diverse audiences.
• Thrive in a goal-oriented environment and contribute actively to team success.
• Strong written and verbal presentation skills.
• Self-motivated and proactive, with a confident and determined mindset.
• Solid business acumen with the ability to analyze market trends and support strategic decisions.

Specialized Skills for the Market

• Market Understanding: Clear understanding of the market, including cultural nuances and business practices.
• Strategic Thinking: Capability to identify and target companies with growth potential.
• Problem-Solving: Complex problem-solving skills to navigate challenging contexts.
• Analytical Skills: Proficiency in analyzing market trends and customer data.
• German Cultural Awareness: Understanding the business etiquette and cultural nuances of the region to build rapport and trust.
• Regulatory Knowledge: Awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities and tailor strategies to address the clients high focus on data protection.
• Stakeholder Management: Ability to manage complex stakeholder structures and engage with multiple agencies or sceptic customers.
• Demonstrate a strong understanding of the existing digital marketing ecosystem in regions and be able to position as a valuable solution.

We offer a competitive package designed to support your success and well-being, including:

• Full time position (39h per week, Monday to Friday).
• Salary: starting from 24,310€ gross/year + up to 4,290€ gross/year in bonus.
• This is a Hybrid working model in Barcelona.
• Referral Program: Bring a Friend and get a Referral fee (up to 2,000€ depending on the language/project).
• Permanent Contract.
• Relocation support.
• 4 weeks of intense introduction training and specific sales training.
• A permanent presence of coaches who will facilitate your personal and professional development.
• Established career path to grow within the project.
• Continuous training and certifications within company products.
• Bi-weekly, monthly or quarterly contests.
• Employment with the world's largest provider of contact centre services.
• Excellent work environment, great colleagues, social arrangements and personal development.
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team.
• Office location surrounded by the sea (World Trade Center, Barcelona, Spain).