Director Of User Experience, Core Commerce Team - Spain, Remote

Our Team
VistaPrint is the go-to partner for millions of small and medium sized businesses who need to promote themselves effectively in the modern age.
With tools that empower brands to create their unique identity and expert design support when they need inspiration, we provide a range of digital and print services at every stage of their journey.
To help customers bring their visions to life, we're looking for UX professionals skilled at crafting the right features and experiences - that's where you come in. As a remote-first company, we empower you to thrive from wherever you are while staying connected to a global team.
Team Leadership
What You Will Do
Strategically steer a high-performing user experience organization, directly managing 6 expert product designers and a Design Manager who oversees the global design system to cultivate a culture of continuous development and high-impact execution.
Attract and elevate elite design talent across the broader Vista UX community, championing a progressive performance management framework that aligns career growth with enterprise milestones.
Design Craft And Quality
Uphold exceptional design craft and visual standards across a global, multi-tenant digital ecosystem, introducing innovative, metrics-driven practices that elevate our design culture in a matrixed environment.
Operationalize comprehensive sub-functional strategies across six core foundational domains—including our Design System, Merchandising, My Account, and Ordering Experience—ensuring seamless cross-organizational scalability and transactional stability.
Partner closely with Content Design, UX Research, and Data teams to ensure a deeply holistic, end-to-end customer journey.
Lead High-Impact Strategic Problem Solving
Serve as the operational anchor for the domain, translating high-level business goals into practical design plans to solve unique, highly ambiguous design challenges.
Partner as an equal peer alongside cross-functional Product and Engineering leaders to define roadmap priorities and proactively anticipate evolving e-commerce and marketplace landscapes.
Serve as a trusted advisor to senior executive leadership, executing compelling presentations that articulate sophisticated UX methodologies and champion the commercial impact of world-class design.
Your Qualifications
12+ years of experience in designing innovative digital products within large-scale, high-volume e-commerce or digital service ecosystems.
6+ years of experience in directly leading, mentoring, and managing people—specifically including experience managing other design leaders or managers within a matrixed corporate structure.
Advanced proficiency in leveraging both quantitative and qualitative user data to validate design concepts, prioritize roadmaps, and influence high-stakes stakeholder decisions.
Proven capability to navigate systemic ambiguity, transform conceptual business ideas into concrete user journeys, and drive alignment across multi-tenant product environments.
Nice to Have
Bachelor's or advanced graduate degree in Design, Human-Computer Interaction (HCI), or a relevant field, or equivalent experience.
Practical proficiency in modern collaborative design and prototyping tool suites (such as Figma, Sketch, or Adobe Creative Suite).
Working knowledge of service design principles, focusing on optimizing systemic cross-organizational operations to improve both user and employee experiences.
Solid foundational understanding of utilizing functional code or rapid prototyping to facilitate advanced user research and concept socialization.
Why You'll Love Working Here
There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.
About Us
VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
Commitment to Diversity, Equity, & Inclusion
VistaPrint exists to help our customers live their dreams. Each dream is unique – and the VistaPrint team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
Equal Opportunity Employer
VistaPrint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.
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