Client Solutions Manager - Global Business Solutions, Spain

Client Solutions Manager - Global Business Solutions, Spain

Location: Madrid

Employment Type: Regular

Job Code: A76348A

Responsibilities

• Build and progressively grow client portfolio by securing win‑win business opportunities throughout the different sales cycle (acquisition, retention and upsell).
• Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by the management team.
• Drive education on product, company updates and share company best practices as relevant to client or agencies' business.
• Work and collaborate with a diverse group of internal cross‑functional teams, support the team to identify, create, and implement creative ad solutions grounded on achieving measurable business results for client partners.
• Aid the team in educating clients and agencies on product solutions and best practices, and ultimately helping to grow existing business, helping the team manage relationships with key clients and agency partners (media, creative, marketing partners).
• Plan media activation and keep accurate record of all pending and active campaign plans, assist to maintain campaign schedule and availability of ad placements.
• Work with the product and campaign execution team to ensure ad specifications and rates are accurate as well as being responsible for the reporting of and optimization of campaigns.

Qualifications

• Previous experience within account management / sales roles.
• Knowledge and proven expertise in the strategic planning and sales approach.
• Experience in client-facing role and ability to speak to C‑Level stakeholders.
• Experience in managing campaigns across multiple advertising solutions and placements.
• High oral and/or written fluency in Spanish and English is required to communicate directly with stakeholders/vendors across Spain.
• Self‑starter, fast learner with a start‑up spirit (Preferred).
• Detail oriented, with exceptional organizational skills (Preferred).
• Able to coordinate different stakeholders' interests and requests at the same time (Preferred).
• Experience in managing highly structured business (Preferred).
• Deep understanding of the measurement solutions and how to leverage those to prove TikTok value to clients (Preferred).