Packaging Quality Specialist

The Opportunity

Reporting to the Quality Director, the Supplier Quality Specialist ensures the quality and reliability of high‑quality packaging components by developing, strengthening and monitoring the performance of external suppliers. The role contributes to the company’s Quality Assurance strategy through cross‑functional collaboration, supplier governance and continuous improvement initiatives, reinforcing a consistent quality culture across the organization.

What you'll get to do

• Lead the quality oversight of packaging suppliers ensuring compliance with specifications, standards and cosmetic industry requirements.
• Plan and execute supplier audits (qualification, process, GMP and follow‑up), identifying risks, documenting findings and driving action plans to closure.
• Own the full lifecycle of non‑conformities: opening, investigation, supplier follow‑up, verification of corrective actions and formal closure.
• Monitor supplier performance through KPIs, defect trends and recurring issues, proactively identifying opportunities for quality and process improvement.
• Collaborate with suppliers to strengthen their control plans, testing methods, defect detection systems and preventive quality practices.
• Provide technical support on packaging issues in collaboration with Development, Procurement, Operations and external manufacturing partners.
• Participate in new product launches, ensuring suppliers meet validation, testing and documentation requirements before production start.
• Drive continuous improvement by proposing process enhancements, best practices and risk‑mitigation initiatives across the supplier base.
• Maintain and update all relevant quality documentation, including audit reports, CAPAs, Supplier Quality Plans and GMP requirements.
• Conduct regular on‑site visits to suppliers to review progress, verify corrective actions and ensure manufacturing processes remain robust and compliant.

We'd love to meet you if you have

Experience:

• 3–5 years of experience in Supplier Quality, Quality Assurance, or Quality Engineering within cosmetics, packaging, or other highly demanding industries such as automotive or pharmaceuticals.
• Experience with packaging components and/or industrial processes.
• Proven experience in supplier audits, non‑conformity management, SCARs, root cause analysis and CAPA implementation.
• Cross‑functional collaboration with R&D, Procurement, Manufacturing and external suppliers.
• Familiarity with GMP, process control and digital quality systems (SAP QM or similar).

Education:

• Bachelor’s degree in Engineering (Industrial, Chemical, Materials, Mechanical) or other technical/scientific disciplines relevant to packaging or manufacturing processes.
• Degrees in Chemistry, Biotechnology, or Quality Management are also suitable when combined with experience in packaging or supplier quality.
• A Master’s degree in Quality, Industrial Engineering or Operations is a plus.

Languages:

• Spanish (mandatory)
• English (mandatory)
• French (desirable).

Competencies:

• Strong cross-functional mindset with an end-to-end view of processes, collaborating effectively with R&D, Procurement, Operations and Suppliers.
• Analytical and improvement‑driven, able to interpret data, identify root causes and drive corrective/preventive actions.
• Adaptable and agile, comfortable working in dynamic environments and organizational change.
• Excellent communication and influencing skills, with the ability to collaborate across multidisciplinary and international teams.
• High level of organization, process discipline and attention to detail.
• Proactive, autonomous and accountable, capable of leading quality activities with ownership and initiative.
• Ability to implement and support new tools, processes and quality standards across the supplier base.

Specific Knowledge required:

• Technical knowledge of packaging materials (glass, plastic, metal, pumps, decorated parts, folding box & labels) including manufacturing processes (molding, forming, injection, printing, gluing, die-cutting) and typical defectology for each material type.

• Experience in supplier audits and quality tools (Root Cause Analysis, 8D, FMEA, Control Plans, Sampling Plans – ISO 2859, ISO22716, ISO9001) applied specifically to packaging components.

• Strong understanding of GMP requirements for cosmetic / packaging suppliers, including hygiene standards and contamination prevention.

• Proficiency with SAP QM and digital quality systems, including master data, inspection plans, quality notifications 

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview. 

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package