Senior Channel Manager eCommerce, Iberia

Location

Madrid, Spain (Hybrid – typically 3 days per week in our Madrid office)

Job Description

Help shape exceptional digital shopping experiences. We’re looking for a Senior Channel Manager, eCommerce – Iberia to join our B2B Sales team. In this role, you’ll help create outstanding online shopping experiences for consumers and retail partners across Spain and Portugal, while driving commercial growth through innovative eCommerce strategies.

If you’re passionate about digital commerce, customer experience, data‑driven decision making, and leading high-performing teams, we’d love to hear from you.

Relocation support is not available for this position.

What you’ll be doing

• Develop and communicate a clear vision and roadmap for the online shopper journey across key retail partners.
• Drive commercial performance through strategic activation of retailer campaigns, key trading moments, and annual promotional plans.
• Lead a Digital Merchandizer and a Business Developer.
• Partner closely with Trade Marketing and Sales teams to deliver high-quality, shopper-centric plans aligned to shared business objectives.
• Optimise digital customer journeys and enhance product discoverability across retailer platforms.
• Collaborate with digital merchandising teams to improve digital shelf performance and online execution.
• Lead a culture of innovation, testing new ideas, sharing learnings, and scaling successful initiatives across the business.
• Own and manage retail media investments, ensuring budgets are allocated effectively and deliver measurable results.
• Build strong partnerships with internal and external stakeholders across local, regional, and global teams.
• Coach and support team members, providing leadership, development, and day‑to‑day people management.

What we’re looking for

• Experience within eCommerce, digital commerce, omnichannel retail, or a related commercial environment.
• Strong understanding of online retail ecosystems, including pure-play and omnichannel retailers.
• Experience improving digital customer journeys and driving online conversion or engagement.
• Demonstratable experience of leading and coaching a small team.
• Knowledge of digital acquisition channels such as search, social media, affiliate marketing, or retail media.
• Experience managing budgets and investment decisions.
• Strong analytical skills, with the ability to translate insights into effective commercial actions.
• Excellent relationship‑building, communication, and stakeholder management skills.
• Fluency in both Spanish and English, written and spoken.
• Ability to work in a hybrid environment with regular attendance at our Madrid office.

We recognise that no candidate meets every requirement perfectly. If you’re excited about this opportunity and believe your experience could add value, we encourage you to apply.

What you’ll enjoy

• Enhanced family and caregiving leave policies
• Life and disability insurance
• Health and wellbeing support, including access to wellbeing resources and programmes
• Generous colleague product discounts
• Performance‑related bonus opportunities
• Flexible hybrid working arrangements
• Ongoing learning, development, and career growth opportunities

Our commitment to inclusion

We believe diverse teams create better ideas, stronger relationships, and better outcomes. We welcome applications from people of all backgrounds, experiences, identities, and perspectives.

We are committed to providing an inclusive recruitment process and working environment where everyone feels respected, valued, and able to thrive. Reasonable adjustments are available throughout the recruitment process and employment lifecycle.

If you require any support or accommodation during the application process, please let us know.

Bring your ideas. Build the future of eCommerce. Make an impact from day one.

Please submit your application and tell us what you’ll bring to the role.