Danish Customer Service Advisor - Your Barcelon... Callcenter · Barcelona

Dreaming of life abroad? Pack your bags and head to Barcelona – a city full of sunshine, culture, and energy! Explore world-famous landmarks like the Sagrada Familia, stroll through colorful streets, and experience the Mediterranean lifestyle – all while growing your career with one of the biggest names in communication!

Ready to start a new adventure? This could be your next big step!

Your role

As a Customer Service Advisor , you’ll deliver excellent support to customers via phone, chat, and email. You’ll help with installations, troubleshoot issues, and keep customers happy and connected!

Your profile

• Fluent in Danish (C2)
• Proficient in English
• Call centre experience
• Communicative & empathetic
• Positive, flexible & a true team player
• Strong listener with a service-oriented mindset
• Able to handle challenges calmly & professionally

Daily tasks

• Block lost/stolen cards & secure customer data
• Verify identities and answer inquiries
• Handle claims & manage card activations or blocks
• Ensure every customer feels supported and protected

Benefits

• Paid training
• Free weekly Spanish lessons
• A fun, people-focused work atmosphere
• Market-based salary + bonus potential
• Meal & transport cards + private insurance
• Free fruit & coffee daily
• 4 company outings per year
• Growth opportunities within the company

Location

Barcelona, Spain

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