Novice Backend Software Engineer (Temporary)

Backend Software Engineer

At ING we are looking for a Backend Software Engineer to join our CRM Team of Contact Center & Branches tribe.

Your role and work environment

The CC CRM team is responsible for delivering a reliable, customer‑focused digital experience by making Affluent customer data actionable in the CRM, enabling the best agent‑customer experience, and ensuring effective portfolio management for agents, including alert handling and customer contact management.

Your key responsibilities

• Design, develop and test backend solutions with support from more senior engineers, ensuring functionality, quality and performance.
• Contribute to delivering software to Production, following established development practices, standards and guidelines.
• Maintain and improve existing software, contributing to refactoring and continuous improvement of the codebase.
• Support Production by analysing incidents, troubleshooting issues and fixing bugs under guidance.
• Contribute to ensuring system reliability and performance, considering non‑functional requirements with the support of the team.
• Collaborate within a cross‑functional Agile squad, participating in refinements and contributing to solution discussions.
• Contribute to delivering product value by executing tasks end‑to‑end with support, ensuring quality and meeting commitments.
• Participate in the engineering chapter, learning best practices and contributing to a culture of continuous improvement.
• Share knowledge with the team and actively participate in learning and feedback loops.
• Communicate technical topics clearly, with support, adapting to different audiences when needed.

What we are looking for

• Solid foundation in software development, with the ability to write clean, maintainable and testable code.
• Understanding of software design principles and willingness to learn how to apply design patterns in real scenarios.
• Basic knowledge of microservices architecture, REST APIs and distributed systems.
• Experience with Java and Spring ecosystem (Spring Boot, MVC) or similar backend technologies.
• Familiarity with testing practices (JUnit, Mockito or equivalent).
• Basic understanding of CI/CD, version control (Git, Azure DevOps) and modern development workflows.
• Exposure to containerisation (Docker) and cloud environments is a plus.
• Basic understanding of databases (SQL, JPA or similar).
• Willingness to learn how to analyse and solve production issues with the support of the team.
• Ability to work collaboratively in Agile teams, with a proactive and curious mindset.
• Strong learning attitude, openness to feedback and continuous improvement.
• Accountability for assigned tasks and commitment to delivering quality outcomes.
• Demonstrates ING Orange Code behaviours: collaboration, ownership, openness to change and continuous learning.
• Ability to communicate technical concepts clearly with the support of more experienced engineers.

What we offer

We offer a flexible work model, an optional restaurant card, electric mobility solutions, on‑site health insurance for you and your family, life insurance, a flexible remuneration model, free company shuttle, banking benefits such as special loans and mortgage conditions, and a pension plan after one month of employment.

We also provide 360° employee care, physiotherapy service on site, clinics with professional athletes, Gympass service, Employee Networks such as Rainbow Lions (LGBTQI+), Leonas & RIÑG, and an international remote work program.

Our culture values diversity, inclusion, belonging, sustainability, and continuous learning. We are proud of our digital bank and Agile methodologies.

Job Application Safety Reminder

• Apply only via official ING platforms: Workday and LinkedIn.
• Check the sender’s email carefully: legitimate communication will always come from @ing.com and/or @myworkday.com.
• No payments or banking details will ever be requested.