Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03

Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03 page is loaded## Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03locations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R1726566Job Title:Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03Job Description**Experience the power of a game-changing career**If you’re looking to grow and be inspired, as a **Customer Service Sales Representative in Barcelona (On-site),** you will be part of our team of game-changers who are powering the brands of the future in tech.**Career growth and personal development**This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.**What you will do in this role**As a **Customer Service Sales Representative** in our team, you will:- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests- Handle outbound calls when necessary to solve issues with customers and different internal business units- Quote creation and follow up with cross selling / up selling and a proactive and service attitude- Ensure personal knowledge of the Store portfolio and Post sales process ́s are maintained- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations**Your qualifications**We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:- Have a proficient or bilingual level of Swedish and are advanced in English- Have, minimum, 1-year relevant experience- Have strong communication, customer facing and customer care skills- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)- Are achievement and target oriented, customer driven and motivated to work in sales- Have IT knowledge and technical understanding- Have real capability to listen to customers- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs**What’s in it for you**We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.In this role, we offer benefits that help support your **unique lifestyle:**- Full time 39 hours/week permanent contract: Monday to Friday, from 09.00 to 18.00- Base salary of 20 000 euros per annum + up to 2000 euros in bonus per annum- Great office location in Barcelona- Friends hunting (referral) bonus- Full paid training about the company and the project you will be working on- Career development program and specialized courses**Experience the best version of you!**At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employer*We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.* R1726566Location:ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements:English, Swedish (Required)Time Type:Full time# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #J-18808-Ljbffr