Business Process Analyst, IT

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's IT Department is looking for an Junior Business Process Analyst to join its team! Support the analysis, documentation, and improvement of business processes by participating in process discovery initiatives and progressively developing capabilities in process modelling, structuring, and analysis under the guidance of the team.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.


• Empower your entrepreneurial spirit


• Cherish the diversity of people, mind, and experience


• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Madrid - IE Tower.

Responsibilities

Your role as a Junior Business Process Analyst will involve:

· Participate in process discovery workshops with functional areas, supporting information gathering and its structuring.

· Collaborate in documenting as-is and to-be processes at different levels.

· Support process modelling following organisational standards (BPMN or others).

· Analyse information from different areas to understand how business processes operate.

· Contribute to identifying inefficiencies, overlaps, or improvement opportunities with team support.

· Assist in defining basic process elements (roles, activities, inputs, and outputs).

· Maintain process documentation in an updated and structured manner.

· Collaborate with business and IT teams on analysis and documentation activities.

Scope and Autonomy

· Works under the supervision of more senior analysts.

· Actively participates in initiatives, with a focus on learning and development.

· Gradually gains greater autonomy in process analysis and modelling.

Knowledge and Experience

· Interest in understanding how organisations and their processes operate.

The following will be considered an advantae:

· Basic knowledge of process mapping/modelling (BPMN or similar).

· Academic or early-career experience in information analysis.

· Proficiency in Excel or other analytical tools.

· Exposure to business environments (HR, Finance, Operations, etc.).

Qualifications

To thrive in this role, you should possess the following qualifications:

· Analytical and structured thinking.

· Fast learning capability.

· Curiosity to understand processes and organisational operations.

· Strong verbal and written communication skills.

· Ability to work with unstructured information.

· Attention to detail and commitment to quality.

· Collaborative and proactive attitude.

Education

· University degree (Business Administration, Engineering, Economics, or similar).

· English level B2+.

What We Offer / Role Development

• Practical training in process modelling (BPMN).


• Development in end-to-end business process analysis.


• Learning opportunities in workshop facilitation.


• Participation in the design of to-be processes.


• Exposure to cross-functional projects involving different areas of the organisation.


• Progressive development towards an autonomous Business Process Analyst role.

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.