Sales and Events Intern

Mission

To support and assist the Sales team in a professional and proactive manner.

Responsibilities

• Provide the highest standard of service to guests.
• Support at industry trade shows (pre-show marketing and post-show follow-up).
• Manage customer databases and external communications.
• Support administrative tasks for the sales department.
• Gather market and customer information.
• Prepare all necessary documentation for contracts with sales representatives.
• Secure and maintain up-to-date databases.
• Prepare all the necessary documentation to be part of consortiums and programs aimed at projecting the hotel nationally and internationally.
• Participate in the process of creating newsletters to be sent monthly.
• Follow up of the sales agenda.
• Actively collaborate with the hotel's sales actions.
• Contact potential local clients via email and newsletter to keep them up to date with the hotel's news.
• Tripadvisor and El Tenedor account updates.
• Agency 360 report analysis, commercial research, communication to our sales partners.
• Prepare account report for sales manager.
• Review results in Lanyon.

Qualifications

• Student pursuing a bachelor’s degree or diploma preferably in Hospitality Management, Tourism Management, or any related field.
• Very good Microsoft Office skills.
• Experience with PMS Opera.
• High level of English and Spanish. Catalan and other languages are a plus.
• Experience in other operational departments of the hotel is a plus.