Business Account Manager - English Market

We are looking for a **Partner Account Manager (PAM)** to join our Partner Account Management DACH team. This is a highly strategic, commercial, and impact-driven position focused on unlocking the full monetary potential of our partner ecosystem. It requires someone who thrives on driving revenue growth, identifying expansion opportunities, and building long-term commercial value alongside our partners.

If you are an ambitious professional with a strong sales and commercial mindset, who wants to scale a market through partner-led growth and be held to strict revenue, cross-sell, and retention targets – this could be your next big step.

• ## We focus on maximizing the mutual business value of our ecosystem. If you thrive on negotiation, commercial strategy, and creating profitable win-win relationships, you'll fit right in.
• ## As a **Partner Account Manager,** you will take full commercial ownership of a portfolio of committed business partners (IT resellers, HR consultancies, accounting firms, and technology distributors). While our Partner Services Managers (PSMs) own the technical enablement and onboarding lifecycle, **your primary mandate is growth, retention, and monetization.** instead, you empower and incentivize partners to drive commercial success within their client portfolios.

• **Commercial Growth & Revenue Expansion:** Develop and execute joint commercial strategies with partners to maximize revenue. Monetary Metrics & Forecasting:** Own and manage commercial pipeline metrics, financial forecasting, and account expansion goals. Conduct regular business reviews (QBRs) focusing on commercial performance.
• **Retention & Churn Management:** Monitor the financial health of the partner portfolio. While you won't handle implementation, you will use your product expertise to align Factorial's features with the commercial objectives of your partners and their clients.
• **Partner Engagement:** Build strong, long-term commercial relationships with partner stakeholders, educating them on new monetization opportunities, packaging, and commercial updates.

### Commercial Drive & Acumen:** You are a natural salesperson at heart. Indirect Sales Expertise:** Experience working inside an indirect sales, channel partner, or partner account management model in a B2B SaaS environment is highly preferred.

• **Cross-Team Collaboration:** This role excels at driving other teams, managers and individual contributors, to execute on conflicting priorities to generate as much impact as possible.
• **You can talk comfortably about software mechanics to spot and capitalize on upsell opportunities.
• **Ecosystem Authority:** You confidently lead high-level alignment and commercial negotiation conversations with external partners and business leaders.
• Native or near-native proficiency in **German** and professional-level **English**.
• **SaaS Background:** Prior experience in account management, customer success, or business development within HR technology, payroll, or workforce management systems is a significant plus.

### Structured career paths to support your professional growth.

• Alan** as private health insurance
• Save expenses with **Cobee**
• Breakfast in the office and organic fruit
• At Factorial, we’re building the leading AI Business Management Software for companies of all sizes. Our platform centralizes key workflows across HR, Finance, Talent, Operations, and IT, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.If you're excited to shape the future of business management technology, we’d love to meet you.

We own it**: We take responsibility for every project.