Senior Product Owner (Hybrid working)

Company Description

We are a renowned European world leader in consulting, digital services and software development with 56,000 employees in almost 30 countries and more than 4,000 employees in Spain. their growth and their professional development is what makes us grow and improve constantly. We are passionate about the digital world and just like you we are looking for the greatest adventures. As a Conversational AI Manager , you will be responsible for managing the customer relationship and overseeing ITIL-based process management for world-class AI Conversational System solutions within the company. You will work closely with customer business analysts, AI system developers, project service managers, third-party providers, and senior management to ensure the successful implementation of desired AI-driven business services.

Drive strategically selected topics, such as customer revenue planning and customer targeting, to support business growth.

Participate in the definition of key indicators and relevant parameters of the service, including costs, quality, capacity, business continuity, and IT security.

Collaborate closely with project management and technical teams to meet client needs, ensuring the delivery of high-quality and efficient solutions.

Senior to Principal Consultant with experience to steer up to 3 people and still drive operatively selected topics

ITIL) and/or IT Project Management

customer revenue planning, customer targeting

Minimum of 5 years’ experience as Project Manager

-English (fluent)

German and Spanish is a plus

Full-time permanent contract

• Continuous training: technical and transversal skills and languages. We provide access to several certifications and accreditations and learning programs with our main technological partners, online platforms, and more.
• Flexible benefits program (health insurance, meal vouchers, childcare vouchers, mobility, and training)
• “Privilige Club” access, where you will find deals for several brands.
• Together we’ll create an individualized career development plan. Adquirimos el compromiso de respetar la diversidad, creando un ambiente de trabajo inclusivo y aplicando políticas que favorezcan la inclusión y promuevan el respeto social y cultural en cuestiones de género, edad, funcional, orientación sexual y religión con igualdad de oportunidades.

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