Retail Sales Associate Temporal
Tapestry, Inc.
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.Our company name Tapestry, represents the diversity of our brands and the diversity of our people. The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.Key ResponsibilitiesRepresent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.Build lasting client relationships through personalized styling, product expertise, and fashion advice.Drive sales through cross-selling, upselling, and tailored recommendations.Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.Develop and execute personal sales plans; Source new customers, maintain relationships, and follow up to close sales.Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.Process transactions efficiently (purchases, returns, exchanges, online pickups).encourage team performance.Participate in brand initiatives, training programs, and inclusion activities.Required Qualifications1+ years of sales experience (luxury retail preferred); Strong English proficiency.Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)Strong English language proficiency. (for EU)Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.An inclusive, innovative, and fun working environmentInternal mobility & career progression1 paid volunteering day per year and opportunities to volunteer with global projects.Learning & development opportunities with our Ambassador ProgrammeRegular social eventsEquity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.easily makes connections among previously unrelated notions; can shift gears comfortably; All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. Base Pay Range:19.500,00 € - 24.000,00 €The salary range shown represents the full-time equivalent base pay for this position at the time of posting, in line with the EU Pay Transparency Directive.
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