Concierge - Temporary

Pre-Arrival Concierge - Ibiza (H/F/X) - Temporary Contract

Company Description

Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared.

Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life.

As a member of the Pre-Arrival team, the Pre-Arrival Concierge plays a key role in managing and supporting Le Collectionist clients before their arrival. Additionally, with the support of the local team, he/she will be responsible for sourcing, negotiating, and contracting the best partners that meet Le Collectionist standards.

Client Management and Le Collectionist Support:

Assist clients in organizing their stay by offering high-quality services and experiences.

Provide quotes for services and experiences.

Ensure smooth information transfer and follow‑up with local teams.

Consolidation and Development of Local Partner Network:

Expand the partner network and the range of experiences in existing destinations.

Update and produce catalogs presenting services and experiences in French and English.

Support marketing in updating destination guides with new restaurants and points of interest.

Excellent oral and written communication skills in French and English.

Strong commercial sense and a passion for sales.

Personal Qualities

Customer‑oriented, attentive to client satisfaction and loyalty, with strong interpersonal skills and the ability to build relationships easily.

Versatile, creative, responsive, service‑minded, efficient, empathetic, and proactive.

Team spirit with a passion for training new team members.

All our positions are open, on an equal‑competence basis, to employees with specific needs or accommodations related to a disability.

One day off for your birthday

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