Senior Cloud Software Engineer (Remote)

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. Your career at Twilio is in your hands. See yourself at Twilio

Join the team as Twilio’s next Senior Cloud Software Engineer.

The team that is responsible for the ingestion of Twilio’s Web Console and API traffic, and its supporting services. As part of the Edge Platform organization, we provide building blocks for all Twilio customers and engineers alike, with high-availability and low-latency requirements, in order to effectively enable over billions of inbound requests every day. It is extremely important for us to build services with exceptionally high uptime, availability, and success rates.

Design and lead the implementation of scalable, high-availability cloud infrastructure, moving beyond feature work to drive long-term platform strategy while championing Twilio’s 'progress over perfection' mindset to deliver continuous, high-impact shipments.

Drive the evolution of our Infrastructure as Code (IaC) patterns using Terraform, ensuring modularity, security, and reusability across the organization. Always aim for a self -service approach such that it keeps the team’s TOIL at minimum.

Continuously looks for optimizations in our pipelines/releases/deliveries that balance rapid deployment with rigorous safety checks.

Continuous Innovation: Be an owner and continuously research and prototype to optimise Twilio’s API infrastructure to provide best in class service to the customers

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. 5+ years of professional experience in Cloud, DevOps, or Site Reliability Engineering (SRE), with deep proficiency in Python, Java, Go or another other language of choice.

• Architectural Depth: Proven track record of designing and deploying complex AWS cloud-native solutions (e.g., CloudFront, Multitenancies, DNS, Caching strategies, WAF, Lambda, S3, developing hosting solutions, etc) at scale.
• Advanced experience with Terraform, including writing custom providers or managing state at scale across multiple environments.
• System Reliability: Deep understanding of SLIs, SLOs, Golden signals, Error Budgets and establishing monitoring strategies; in depth experience using Datadog, Grafana, or Athena to drive data-informed engineering decisions.
• Demonstrated ability to lead technical projects from conception to completion, navigating trade-offs and communicating complex technical concepts to non-technical stakeholders.

A proven track record of contributing to the cloud-native or networking ecosystem, also has contributions to public Terraform providers or similar open-source initiatives

This role will be remote, and based in Spain.

For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Twilio thinks big. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Twilio is proud to be an equal opportunity employer. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.