Senior Salesforce Technical Architect

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.
We are looking for a Senior Technical Architect (GRC) to join our Technical Advisory team (part of Customer Success). You will work with risk leaders, compliance teams, audit, control owners, procurement, and technology stakeholders to understand business objectives and challenges, assess maturity and platform adoption, and provide clear recommendations to unlock business outcomes. You will act as a trusted advisor and product expert without owning hands-on implementation or configuration.
Guide customers across relevant capabilities such as IT risk management, compliance automation, enterprise policy management, audit and compliance management, third-party risk, and related GRC workflows.
Capture recurring customer needs and translate them into feedback, enablement content, playbooks, and product opportunities.
A technical background or technical fluency in enterprise platforms (ideally SaaS), workflow design, data, reporting, or solution architecture.

• 5+ years experience in consulting, technical advisory, solution consulting, customer success, business analysis, transformation, or another customer-facing problem-solving role.
• Experience in using software for reporting and task management such as Salesforce

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Your Data
You have the right to have your personal data updated or removed. You can change your mind at any time and have your personal data removed from our database. The request should be made on the Data Subject Request Form .

The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. net" email address. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.