Technology Services Engineer

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for data center, cloud computing, enterprise IT, Hadoop/Big Data, hyperscale, HPC, and IoT/embedded customers worldwide. We are among the fastest growing companies in Silicon Valley and offer many new positions to the technology community.

Job Summary:

1st / 2nd line Service Engineer – Helpdesk – Servicedesk

About the job

As a Service Engineer you are responsible for accepting, registering, and solving various problems with the end customer in the field of server hardware. This role provides the opportunity to quickly become acquainted with many different aspects of IT at a variety of clients and to broaden your knowledge and experience for the future of your career.

Customer focus is paramount. You will gain satisfaction from solving problems in an environment with different cultures and nationalities.

You are flexible and willing to travel occasionally to serve our customers.

Qualifications:

A completed MBO4 degree towards IT or comparable level obtained through experience.

You have an excellent command of the English language.

You have experience with 1st and 2nd line support/helpdesk.

You have good communication skills.

You think analytically and problem‑solvingly.

You quickly acquire knowledge.

You can perform individually and under pressure.

You have (basic) knowledge of the Windows OS/Linux.

You have (basic) knowledge of system management (networks, servers, databases).

You are representable.

You are in possession of a driving license (B).

What do we have to offer you?

A competitive monthly salary.

Pension scheme.

An extensive education and training offer within the Supermicro Academy to further develop your knowledge and experience.

Surrounded by colleagues within your field to spar with.

Varying and challenging assignments.

A working week based on 40 hours.

A close‑knit team with a good working atmosphere.

Interested? Submit your resume and motivation or contact our account manager/recruiter directly.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

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