Senior IT Solution Architect

As a Senior Solution Architect ServiceNow , you’ll take a central role within the Fresenius Kabi IT organization, supporting the current scope of ServiceNow implementations and shaping future demands. Acting as the primary point of contact for all ServiceNow-related initiatives, you’ll guide architectural decisions, coordinate implementations, and collaborate closely with the ServiceNow account management team. Your involvement in global governance and steering boards ensures strategic alignment and business partnership.

Define and align the ServiceNow platform strategy for Fresenius Kabi, championing its adoption across the organization.

Lead the design and architecture of ServiceNow solutions, ensuring they reflect business goals and technical standards; oversee implementation quality and conduct integration testing when needed.

Safeguard platform compliance through coordination with the ServiceNow account team, workers council, and other stakeholders.

Holds a degree in Computer Science, Digital Information, or Business Informatics, with solid knowledge of ITSM, SPM, and IT Operations.

Brings 5+ years of experience in designing, managing, or operating ServiceNow environments in mid- to large-sized organizations.

Demonstrates deep expertise in ServiceNow; Understands business and functional processes and has hands-on experience implementing them on the ServiceNow platform.

Well-versed in ITIL, Service Management, and related frameworks.

Capable of translating business needs into technical specifications for ServiceNow resources.

Offers strong consulting and project management skills.

Possesses broad IT knowledge, including interfaces, coding, and UI design.

Communicates effectively in writing and presentations.

Fluent in English; German is a plus.

Open to global travel when required.

At Fresenius Kabi, you’ll help shape our ServiceNow platform and drive digital transformation. Working in an international team, you’ll have the opportunity to innovate and make a real impact on patient care through efficient IT services.