Business Control Partner

Purpose & Objective

The RevOps Business Partner’s mission is to boost field productivity, improve business predictability and support executive decision-making. The ideal candidate should have an understanding of all operations processes, tools, and technical KPIs.

From an annual perspective, most of the BP focus will be on Go‑to‑Market, Cloud Renewals, and Consumption. A RevOps Business Partner’s success is based on four core priorities:

Stakeholder success and feedback.

Increased productivity through adoption of standards (tools & processes).

Speed to execute through increased transparency and sharing of successes and learnings.

Stay on top of the Cloud Renewals story and drive it by understanding the Customer Value Journey.

Forecasting

Secure consistent and disciplined execution of forecast practices.

Ensure a smooth, accurate and consistent operation of the entire forecast process.

Support all levels of the organization to have consistent forecasting from individuals up to MD/SCM leaders (MU level).

Analyze renewals data and Cloud KPIs based on the annual operating plan, business goals, and priorities, presenting actionable recommendations for business improvements to CSS leaders.

Collaborate with the CSS team on annual GTM planning activities including budget development, risk evaluation, and KPI setting. Provide support on GTM analysis and implementation for Customer Success Partners (CSPs).

Operationalize and facilitate the renewals forecast process with CSS Leaders. Drive the forecast cadence, data governance, and data hygiene with responsible opportunity owners and field leaders. Follow up with opportunity owners, field leaders, and other forecast stakeholders, including the Cloud Renewal Center and Controlling, to resolve any issues in a timely manner. Prioritize quarter‑end closing activities. Update VET in accordance with global forecasting requirements and timelines.

Trusted Advisor

Deliver as a trusted advisor and partner to the business with credibility and influence from strategy to execution.

Fully understand core requirements and business implications to strategically advise on senior management decisions.

Enablement

Enable business and sales stakeholders to leverage, adopt, and adhere to defined core processes or tools.

Lead, influence, and champion best processes and behaviors to reinforce accountability for smooth end‑to‑end process execution.

Actively contribute and motivate the one‑team spirit. Showcase successes, learnings, and best practices beyond internal borders or silos. Develop, coach, guide, and lead peers.

Application, Data, and Reporting

Innovate, design, blueprint, and build sales‑supporting infrastructure (systems, tools, or applications).

Act as subject‑matter expert.

Provide system and/or user support through guidance and training.

Manage aspects of the deployment and maintenance of related infrastructure including governance and documentation.

Ensure data stewardship, including projects for advanced simplification.

Simplify and optimize reports or related infrastructure. Make consumption of reports accessible and relevant for senior leaders.

Work Experience

• 2‑3 years of working experience, 1+ in Sales operations, Revenue Operations, or a related area.
• Fluency in English (able to understand and communicate verbally and in writing).

Education & Qualifications / Skills and Competencies

Willingness to learn and ability to adapt in a fast‑paced environment.

Ability to work under pressure and meet deadlines.

Positive attitude and willingness to work extended hours if required.

Competency in Excel, PowerBI, and other computing tools.

Bachelor’s Degree or equivalent accreditation required.

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 449739 | Work Area: Sales Operations | Expected Travel: 0‑10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI‑Hybrid

Job Segment: Cloud, Operations Manager, ERP, Web Design, Sales Operations, Technology, Operations, Creative, Sales

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