Marketing Senior Manager - Operations

NineTwoThree AI Studio 100% remote | Global team | ⏳ Full-time
Join NineTwoThree AI Studio , a remote-first product design, engineering, and marketing studio, founded in 2012 and based in Boston. We build AI-powered web and mobile apps for big brands and fast-moving startups.
We do high-quality work , and we do it right .
We focus on products with a positive impact in various domains from sports and health, to logistics and nuclear. But if you're into gambling, adult entertainment, or crypto, we're not your place.

We're hiring a Marketing Operations Manager to be the calm, organized backbone of our marketing engine.
While our Marketing Team Lead and Content Marketing Manager launch big creative bets, strategy, copy, campaigns, AI workflows, you run the system that lets all of it actually ship. You own the project boards, the production calendars, the cross-team handoffs, the email program, the reporting, and the day-to-day operational rhythm. You will own the website's production calendar: scoping requests, booking developer hours, booking designer hours, booking QA hours, briefing each handoff, and making sure pages ship on time and on spec. Email marketing, however, is a serious craft you bring to the table. If you'd rather be the one writing the blog post or pitching the campaign, this isn't the seat for you, and that's fine.
You'll work directly with the Marketing Team Lead, the Content Marketing Manager, our designers, our developers, our QA team, and our AI engineering team. com and Notion. Build, maintain, and improve the marketing boards. Templates with cascading dates for every recurring project (podcast episodes, YouTube videos, newsletters, blog posts, lead magnets, campaigns). Run the weekly marketing review. Own the email program in HubSpot. Build clean lists, manage suppressions, run A/B tests, monitor deliverability, and tune open and click rates over time. The Content Marketing Manager writes the copy; When QA finds an issue, you triage it and route it back.
Run production workflows. Move every piece of work from idea to draft to edit to design to publish to distribution, across blog, email, podcast, YouTube, social, and gated assets. You don't write or design the content; Use AirOps, Claude, Claude MCPs, Zapier, and HubSpot workflows to remove repetitive work from the team. Manage the website production pipeline (not the build). Coordinate everything that ships on the site: new landing pages, blog posts, case studies, page updates, and copy swaps. You publish straightforward CMS items (blog posts, case studies) yourself in Webflow. Maintain the marketing tech stack. Keep tools connected (HubSpot ↔ Webflow ↔ Monday ↔ Notion ↔ analytics). Keep dashboards in DataBox, HubSpot, and Google Analytics current and trustworthy. Pull weekly metrics across email, web, SEO, and content production. Build the reporting cadence that lets the Marketing Team Lead and CEO see the state of the engine at a glance. You don't have to interpret the data strategically, but the numbers are your responsibility, accurate, current, segmented, and visible.
Weekly status across all marketing initiatives. Experience: 3–6 years in marketing operations, email marketing, lifecycle marketing, or project coordination inside a marketing team. HubSpot and email marketing (critical): Deep, daily-use expertise. You know your way around lists, segmentation, workflows, lifecycle stages, properties, A/B tests, deliverability, suppression rules, and reporting. You can take a strategy brief and turn it into a fully built, tested, segmented, and scheduled campaign without hand-holding. Genuine fluency with at least one of: AirOps, Zapier, Make, n8n, HubSpot workflows. com and Notion: Webflow (CMS-level): Comfortable publishing blog posts, case studies, and copy/asset updates inside the Webflow CMS. You need to be able to ship CMS content cleanly and QA what the developer hands you.
Project management instinct: You can ping a senior engineer for a status update without it feeling awkward. You'd rather make sure ten projects ship cleanly than be the face of one. English: Advanced proficiency or higher.
Bachelor's degree in Marketing, Communications, Business, Operations, or equivalent experience.

HubSpot certifications (Marketing Hub, Email Marketing, Marketing Software)
Experience with podcast or video production workflows (Descript, Riverside, etc.)
SEO operational support (publishing optimized posts, internal linking, redirects)
Experience managing freelancers and external vendors
Light HTML/CSS for QA of developer-built pages

Tools & Software
HubSpot (deep, daily, including email, workflows, lists, segmentation, lifecycle, reporting)
Notion (deep)
AirOps / Zapier / Make / n8n (fluent in at least one)
Webflow (CMS-level: publishing, copy and asset edits, QA)
Figma (working knowledge: review designs, brief designers, QA deliverables)
Google Analytics / DataBox (working knowledge: maintain dashboards, pull reports)
Ahrefs / SurferSEO (basic: pull reports, support SEO execution)
Slack and Google Workspace (daily)

You like being the person who knows where every project stands without checking. You don't want to be on camera, you don't want to write the headline, you want everything to ship on time, on brand, and to the right segment. You should not apply if you want this to be a stepping stone into a content strategy, copywriting, or creative director role. Paid sick leave, 10 national holidays, and 2 company days off
Well-being budget
Reimbursement of expenses for professional development courses and certifications (up to 100% in agreement with Manager)
Hardware upon business needs
Submit your application with examples of email programs you've run (sample campaigns, segmentation logic, performance), boards or workflows you're proud of (screenshots are fine), and one automation you've built end-to-end.

• A focused take-home challenge covering email segmentation strategy, a workflow automation design, and a small project-management scenario.
• Deep dive on email, workflow automation, project management, and how you think about running a marketing engine.
• A conversation with our CEO, CTO, or another senior leader.
• Join us in our mission to drive change and contribute to a brighter future through innovation and hands-on experience.