Customer Experience Specialist-Remote

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?
Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints
Build strong and lasting customer relationships
Handle sensitive customer data with care and security
Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays
Native Finnish-speaker and excellent English communication skills (at least C1 level)
At least 6 months of live chat support experience, preferably in crypto or financial services
CRM experience in Salesforce is an advantage
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
CRM systems expertise

Opportunity to cooperate fully remotely
Balance between project workload and personal time, but also – internal health policy
independent contractors may not be eligible for all of these. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us
Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
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