KEY RESPONSIBILITIES: BB & EVENT MANAGER - PCS TEAM:
Responsible for Black Book clients, event management and operational delivery for HNW
Private Client guests: planning, execution and organization skills with strategic analysis, PR and guest facing capacities and local networking knowhow.
Manage event partners and suppliers. Working closely with PCS Team on
administration of supplier setups, contracts, insurance, PO/invoices and management of
costs within budgets
Liaise with HNW Private Client teams to secure event briefs, budget approvals and all
pertinent event necessities at all stages of the event cycle (pre-planning, event delivery,
post-event analysis)
Work with retail and the brands on delivering specific brand led events
Create onsite event schedules (time and action), contact sheets, guest lists, check lists
for deliveries and ongoing task sheets with up-to-date deadlines for team use
Support event research & programming (i.e. ensure global social events clash diary is
updated)
Ensure the events calendar is up to date, facilitating visibility for Hospitality, Marketing
and Retail leads
Custodian of the Black Book:
Acquire a deep understanding of HNW Profile – Categories, Countries,
Spending power, Visits, Age, etc.
Keep data up to date
Identify, create, develop & manage key relationships with HNW guests
Grow, Deepen & Retain - ensure first time trial, repeat visitation and
build long-term guest loyalty to drive incremental sales & SPV from
guest
Create flagship guest experiences to attract global HNW guests, high spenders and
world-class brands: generate exciting new ideas, channels and initiatives to continue to
engage and acquire Private Client guests.
Support sales strategy, marketing plan and execution plan
Daily management of ambassadors: follow up visits, specific communications, PO’s and
invoicing.
Work closely with Marketing on invitations/advertising/promotional/etc. to raise
awareness of the village in all events (e.g. fashions shows, etc.) and/or individual
meetings with high profile individuals.
Work with the Hospitality team to enhance the experience in each of the guest journey
touching points to ensure the perfect execution of PSC activities in &.
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