Site Reliability Engineer

At Apple, we strive every single day to craft products that enrich people’s lives. Our successes are the result of skilled domain experts working in an environment which encourages creativity, collaboration, and re-thinking of old problems in new ways! As a member of the Satellite Connectivity Group, you will work on the satellite network that enables connectivity to iPhone when off the grid and without cellular or Wi‑Fi coverage. Every day, Apple customers use Emergency SOS via satellite to access emergency assistance when they are in need of help and have no other means to communicate. You will have the unique and rewarding opportunity to shape this and other critical services, to the benefit and safety of millions of Apple device users.

Description

Apple is looking for an SRE (or SWE) to join a small passionate team that builds, monitors, automates, and maintains a sophisticated system for a critical and unique customer‑facing Apple service. This is a rare opportunity to help build and run systems and software for a service that customers will rely on every day on a team with a no‑ops culture. We’re looking for people who like to solve operational problems using software rather than shell prompts as we scale Apple’s services. You should be a forever learner with a bias toward action and positive energy. Job duties include participating in on‑call rotations occasionally. Help us build the Apple experience on a global scale!

Minimum Qualifications

• Software development with networked services on Linux - Experience building and deploying Linux‑based applications with network communication protocols
• Cloud‑native development practices - Proficiency with containerization and orchestration (Kubernetes, Docker) and experience with at least one major cloud platform (AWS, GCP, or Azure)
• Monitoring and observability - Hands‑on experience with monitoring stacks (Prometheus, Alertmanager, Grafana) and understanding of distributed system observability
• Distributed systems fundamentals - Understanding of distributed architectures, microservices patterns, and challenges inherent to cloud‑native environments

Preferred Qualifications

• Proven expertise designing AWS security controls: IAM roles and policies, landing zones, SCPs, and permission boundaries — enforcing least‑privilege, auditable access.
• Distributed systems design - Practical experience designing and debugging distributed systems at scale, including consistency, fault tolerance, and performance optimization
• Modern cloud development practices - Familiarity with infrastructure‑as‑code, GitOps workflows, service mesh technologies, and cloud‑native development patterns
• Infrastructure automation - Experience with infrastructure‑as‑code tools (Terraform, Ansible, CloudFormation) for repeatable, scalable deployments
• Programming proficiency - Strong capabilities in at least one of: Python, Go, or C++ for building cloud‑native services
• CI/CD and DevOps expertise - Advanced knowledge of CI/CD pipelines, automated testing, and deployment automation in cloud environments
• Root cause analysis and resilience - Persistent in identifying systemic issues, understanding failure modes in distributed systems, and driving solutions to completion
• Performance and reliability focus - Analytical mindset toward observing end‑to‑end service performance, system health, and user impact in production environments
• Dynamic environment adaptability - Comfort working in fast‑growing, evolving environments with changing priorities and emerging technologies

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
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