Technical Product Owner - Site Reliability Engineering (Conferences Technology)

This position is at Gartner

The selection process will be fully managed by Gartner.

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**About Gartner IT :** Join a world-class team of skilled associates who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. **About the role:** As the Technical Product Owner for the Site Reliability Engineering (SRE) team, you will be responsible for defining, prioritizing, and delivering reliability-focused initiatives that ensure the scalability, availability, and performance of our platforms and services. You will work closely with SREs, engineering teams, and stakeholders to translate business and technical requirements into actionable work, championing best practices in reliability, automation, and operational excellence. You will also provide project leadership supporting reliability service delivery, including management of key initiatives needed to scale and enhance our practices, and delivery oversight for SRE scrum teams. **Key responsibilities:** * Identify and prioritize developer pain points using qualitative and quantitative signals with the focus on impact. * Translate platform / SRE needs into clear product requirements and priorities. * Define and track success metrics such as developer productivity, reliability, and cost efficiency. * Run discovery through developer interviews, Dev Experience surveys, support interruptions, incident reviews, and platform metrics (e.g. DORA, CI/CD reliability). * Lead migrations and deprecations with empathy, clarity, and consistency. * Oversee delivery of SRE key initiatives, managing project timelines, risks, communication and collaboration with stakeholders. * Work with SREs and engineers to ensure timely delivery of initiatives, removing blockers and facilitating agile ceremonies (standups, planning, retrospectives) **Required Skills & Experience:** * 2 - 4 years working as Product Owner, Technical Product Manager, or similar role in Platform environments. * Proven experience as a Product Owner, Technical Product Manager, or similar role in a software engineering environment. * Strong understanding of SRE principles, DevOps practices, and cloud infrastructure. * Familiarity with monitoring, alerting, incident management, and automation tools (e.g., Prometheus, Grafana, PagerDuty, Terraform, etc.). * Deep understanding of product management methodologies, especially SCRUM. * Experience working with agile methodologies (Scrum, Kanban). * Excellent communication, organizational, and stakeholder management skills. * Technical background (e.g., former engineer, SRE, or similar) is highly desirable. **Preferred Qualifications:** * Experience with large-scale distributed systems. * Knowledge of reliability engineering concepts such as SLIs, SLOs, and error budgets. * Certifications in cloud platforms (AWS, GCP, Azure) or agile methodologies. * Scrum Certification (Product Owner, Scrum Master, etc.) * Project management experience a plus. **Who you are** * Ability to balance and prioritize business and user needs. * Excellent communication skills. * Ability to work on multiple projects, with a proactive approach to work management. * Owns success – Takes responsibility for the successful delivery of the solutions. * Strong desire to improve upon their skills in tools and technologies. * Self-motivated learner, quick to research and implement. **What you will get:** * Competitive compensation * 25 days annual holiday and an additional day off for your birthday. * Private Medical and Dental Care. * Life and Disability Insurance. * Public Transport Subsidy. * Ticket Restaurant Card. * Childcare Vouchers (Ticket Guarderia). * IncentiFit - annual reimbursement for health-and-wellness-related activities. * Pension Scheme. * Tuition Reimbursement. * Employee Stock Purchase Plan. * Employee Assistance Program. * Gartner Gives Charity Match. * Relocation Assistance - a specialist to help you with all the appointments and paperwork. * Limitless growth and learning opportunities. * A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you. * A chance to make an impact – your work will contribute directly to our strategy. * Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices. * New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona. * Fresh fruit, snacks, selection of teas, fair trade organic coffee. And much more! **Please Note:** * Applications must be submitted in English. * A valid EU visa/passport is required for this position. #LI-Hybrid #LI-AL2 **Who are we?** At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. **What makes Gartner a great place to work?** Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. **Gartner is the world authority on AI** At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you. **What do we offer?** Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at Ver el número de teléfono en es.fitly.work or by sending an email to Ver el correo electrónico en es.fitly.work. Job Requisition ID:109579 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: **For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.**

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