Account Manager (German - speaking) - Hybrid - Hospitality Industry RH01

Job Title: Account Manager (German - speaking) - Hybrid - Hospitality Industry RH01 Job Description

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry.

Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As an Account Manager on our team, you will:

• Use CRM to contact, qualify accounts and generate salses opportunities
• Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)
• Update CRM with all communication and as per standards expected.
• Follow up on accounts and ensure regular communication is maintained.
• Participate in sales activities (call storms, industry focus, hotel focus etc.)
• Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels
• Have an upselling approach when dealing with clients.
• Provide chain wide discounts based on client requirements and follow up on usage by client
• Offer alternative solutions upon no availability of hotels
• Assist with business travel queries as well as individual queries when required
• Work on external lists when required on other platforms as provide

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:

• Are bilingual or proficient in German and English
• Have strong experience in B2B Sales, at least 2 years experience.
• Have great organization and communication skills
• Have positive work attitude
• Have experience in using office programs (Word, Excel, Outlook, PowerPoint)
• Have hospitality background
• Have experience in using CRMs
• Share our values of commitment, unity, integrity, recognition, and WOW

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

• Full-time 39 hours/week with a permanent contract Monday - Friday, from 09:00-18:00
• Salary 19.876 euros gross/year + up to 4.800 euros gross/ in bonus
• Great office location in Malaga
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location: ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Language Requirements: English (Required), German (Required)

Time Type: Full time2026-04-27

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Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.