Senior Technical Architect - LSC

The Senior Technical Architect (Senior TA) role is part of Salesforce Professional Services in Iberia — a team of delivery professionals working directly with Spain and Portugal's enterprise customers. You'll join a practice navigating one of the most technically demanding moments in its history: the shift to Agentforce delivery at enterprise scale, in regulated industries, in Spanish. As a Senior TA specialised in Life Sciences , you are the technical authority for our most complex pharma, biotech and medtech programs. You will own end-to-end solution architecture across Salesforce Life Sciences Cloud , Health Cloud, Data Cloud and Agentforce, and you will lead architecture for programs that coexist with, integrate with or migrate from Veeva Systems (CRM, Vault, Network). You'll be a trusted advisor for CIO/CTO-level and IT leadership stakeholders, set the technical direction for your engagements, and raise the bar for the Iberia architecture community.

What You'll Actually Be Doing:

Architect & Lead

• Own the end-to-end solution architecture of large, multi-cloud, multi-workstream Life Sciences programs, from discovery through go-live and hypercare
• Define target-state architectures for Life Sciences Cloud (commercial engagement, HCP/HCO management, omnichannel, field force effectiveness, patient/provider journeys) and for Veeva-to-Salesforce coexistence, migration or replacement scenarios
• Set and govern architecture standards, patterns and review processes; lead architecture review boards and make (and defend) the hard design calls
• Identify and mitigate technical risk early; act as the final technical escalation point on your engagements
• Ensure designs meet the regulatory and compliance expectations of the industry (GxP, CSV/validation, 21 CFR Part 11, GDPR, Sunshine Act / transparency regulations, consent and data privacy)

Integrate & Engineer

• Design enterprise integration architectures between Salesforce and the life sciences landscape: Veeva CRM/Vault/Network, MDM, ERP, data warehouses, marketing automation, safety and medical systems
• Define event-driven and API-led patterns (REST/SOAP, Platform Events, CDC) and lead middleware strategy (MuleSoft, Dell Boomi, other iPaaS)
• Architect complex data models, master data strategy (HCP/HCO, product, consent) and large-scale data migrations, including from Veeva
• Design Data Cloud and Agentforce solutions: unified profiles, segmentation, grounding, guardrails and the Einstein Trust Layer in regulated settings
• Review and guide code quality in Apex and LWC; work hands-on in Python or JavaScript/Node.js for tooling, automation and prototyping
• Define environment, CI/CD and release strategies (Git, DevOps Center or equivalent) for large programs

Advise & Influence

• Be the trusted technical advisor of customer IT leadership, translating business strategy and regulatory constraints into a pragmatic architecture roadmap
• Lead technical discovery and design workshops with business and IT stakeholders
• Produce and own the key architecture artefacts: solution architecture, data and integration architecture, security model, non-functional requirements, migration and cutover strategy
• Partner with Sales and pre-sales on shaping, estimating and de-risking Life Sciences opportunities and SOWs
• Represent Salesforce Professional Services in executive conversations, steering committees and customer events

Enable & Grow

• Mentor and coach Technical Architects and Technical Consultants, building the next generation of architects in the practice
• Build and share Life Sciences and Veeva-related assets, accelerators, reference architectures and lessons learned across Iberia and EMEA
• Drive technical excellence and champion adoption of AI tooling in delivery
• Maintain and grow certifications aligned with the practice (Life Sciences, Agentforce, Data Cloud, Architect Journey)
• Lead tech club sessions, internal demos and knowledge-sharing initiatives

You're Our Person If...

• 8+ years of hands-on Salesforce experience in consulting or professional services, with 3+ years in an architect role leading the technical design of large, multi-cloud programs
• Proven track record in Life Sciences (pharma, biotech, medtech) delivering with Salesforce Life Sciences Cloud / Health Cloud and/or Veeva Systems (CRM, Vault, Network), including coexistence or migration scenarios
• Deep understanding of Life Sciences commercial and medical processes: HCP/HCO engagement, call planning, omnichannel, samples, consent management, MLR/approved content, field force operations
• Working knowledge of industry regulation and compliance: GxP, computer system validation, 21 CFR Part 11, GDPR, transparency and aggregate-spend reporting
• Strong engineering background: Apex, LWC, REST/SOAP integrations, and fluency in at least one general-purpose language ( Python , JavaScript/TypeScript or equivalent)
• Expertise in integration and data architecture: MuleSoft or other iPaaS, MDM, large data volumes, data migration, SQL/SOQL, JSON/XML
• Experience leading customer-facing architecture at senior IT level, with excellent communication and executive presence
• Experience mentoring and leading other architects and consultants
• Practical, daily use of AI tools (Copilot/Agentforce-style coding assistants, ChatGPT/Claude) for design, research and productivity
• Fluent in Spanish and English (Portuguese is a plus for our Iberia coverage)
• Salesforce certifications: Application Architect and/or System Architect required (or equivalent), plus relevant Cloud Consultant certifications; working towards Certified Technical Architect (CTA) is highly valued

Even Better If...

• Certified Technical Architect (CTA) or an advanced stage in the CTA journey
• Salesforce Life Sciences Cloud, Health Cloud or Data Cloud certifications
• Hands-on delivery of Agentforce use cases in Life Sciences (e.g. HCP assistants, medical inquiry, field rep copilots)
• Veeva certifications or in-depth Veeva Vault / Veeva CRM implementation experience
• Experience in a Veeva-to-Salesforce migration program
• Experience with validated environments and formal quality systems in pharma
• Background in software engineering, computer science or a related technical discipline
• Experience with CI/CD, source control and DevOps at scale for Salesforce
• Curiosity about LLM APIs (OpenAI, Anthropic, etc.) and AI-augmented solutions
• Portuguese language skills and experience with customers across Spain and Portugal