Strategic Account Manager

Industry: Robotics, Warehouse Autiomation
We are currently partnering with one of Europe's most promising AI Robotics pioneers to hire a Strategic Account Manager as a foundational member of their commercial team.
Backed by top-tier investors, this team builds foundational AI software that gives standard industrial hardware, allowing robots to adapt, reason, and pick complex items in real-time without manual programming.
As one of their first commercial hires, you'll own, retain, and expand their most critical enterprise relationships across 3PL, E-Commerce, E-Grocery, and Fashion logistics.
What You'll Do
Drive onboarding, adoption, and long-term retention for high-value strategic accounts
Identify and close commercial expansion opportunities (new sites, higher throughput, software renewals)
Help design the playbooks and foundation for the Customer Success organization from the ground up
Partner directly with Product and Engineering to translate client feedback into the technical roadmap
Who You Are
A proven enterprise or strategic account manager with a background in intralogistics, warehouse automation, robotics, or complex industrial tech
An adaptable professional thriving in fast-paced, high-growth scale-up environments
Highly technically adept (an engineering background or high technical affinity is a massive plus)
Willing to travel up to 50% to be on-site with enterprise partners
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