Implementation Consultant

ThomsonReuters is looking for an Implementation Consultant. To thrive in this role, you should have strong problem‑solving and analytical skills, along with a genuine desire to challenge yourself in your work. You are organized, focused, and able to structure your tasks and priorities independently. You learn new tasks quickly and have both the ability and the willingness to support others, including colleagues and customers. The Implementation Consultant is a dynamic role that involves a broad range of responsibilities. The primary responsibility is to act as an application and solution specialist for the ONESOURCE Pagero platform. In this position, you will work both independently and collaboratively, often managing several projects in parallel.

About the Role

• Bring 5–8 years of experience in IT integrations and configuration, preferably within e‑invoicing.
• Demonstrate an understanding of the AP/AR lifecycle and e‑invoicing compliance regulations across the EU and APAC regions.
• Deliver end‑user and super‑user training, and make decisions related to configuration and troubleshooting.
• Act as a specialist in large, cross‑functional implementation projects and partner‑led projects.
• Contribute to project planning and timeline management.
• Resolve customer support issues effectively.
• Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations.
• Support pre‑sales activities, such as software demonstrations and scoping for prospective clients.
• Customize and configure applications according to agreed specifications.
• Design, develop, and document project deliverables in line with agreed timelines and budgets.
• Participate in application configuration, implementation, and testing.

About You

• Experience acting as an implementation and solution consultant in large, cross‑functional implementation or partner projects.
• Contributing to project management activities, including creating and updating project plans and timelines.
• Resolving customer support issues in a timely and effective manner.
• Working closely with key business teams, such as Product, Sales, Support, and partner organizations.
• Assisting with pre‑sales activities, including software demonstrations and prospect scoping.
• Collaborating with Product Management and Engineering within ThomsonReuters to deliver end‑to‑end solutions.
• Customizing and configuring applications to agreed specifications.
• Designing, developing, and documenting project deliverables according to agreed customer timelines and budgets.
• Hands‑on involvement in application configuration, implementation, and testing.

What’s in it for You?

Hybrid Work Model

We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work‑Life Balance

FlexMyWay is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to eight weeks per year, empowering employees to achieve a better work‑life balance.

Career Development and Growth

By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our GrowMyWay programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.

Industry Competitive Benefits

• Flexible vacation and two company‑wide Mental Health Days off.
• Access to the Headspace app.
• Retirement savings.
• Tuition reimbursement.
• Employee incentive programs.
• Resources for mental, physical and financial wellbeing.

To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. ThomsonReuters is a proud Equal Employment Opportunity Employer providing a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities in accordance with applicable law.