Community Manager

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About the Role

As a Community Manager, you'll be the voice and heartbeat of a premium automotive brand across social media platforms. We are looking for someone who is passionate about seeking new opportunities to create impactful work, drive customer engagement, and tell compelling brand stories. Based in Madrid, you will join our digital-first team to oversee local content initiatives, ensuring everything we put out is high-quality, on-brand, and deeply engaging for our community. If you love fast-paced environments, creative writing, and connecting with people online, this is the perfect place to grow.

Responsibilities:

Community Engagement

• User management by responding to community members in a timely, helpful, and professional manner.
• Post and manage daily content schedules while maintaining the brand's unique voice.
• User management by responding to community members in a timely, helpful, and professional manner.
• Post and manage daily content schedules while maintaining the brand's unique voice.

Content Creation

• Collaborate with the wider content team to brainstorm and develop exciting local content ideas.
• Create engaging, high-quality local content across social media platforms (Facebook, Instagram).
• Translate and draft compelling copy from scratch in both English and the local language.

Performance Analysis & Insights

• Partner with our data team to analyse performance, tracking insights and learnings to improve future content.
• Identify local trends and cultural moments that can be turned into quick, creative content opportunities for the brand.

About You

The essentials:

• Professional-level fluency in both Portuguese and English , with exceptional creative writing and proofreading abilities.
• Proven experience working as a Community Manager or in a similar social media/editorial role.
• A strong, demonstrable understanding of social media platforms, algorithms, and best practices for audience engagement.
• A sharp eye for detail and the ability to deliver high-quality work under tight deadlines.
• A collaborative mindset, with excellent communication skills to work seamlessly across design, project management, and data teams.

Not a must, but a plus:

• Background or experience working with luxury lifestyle or automotive brands (bonus points if you love cars!).
• Hands-on experience or expertise in content optimisation strategy and maintaining strict brand consistency.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchangers Programmatic Power Players list every year (2020-24). Named Adweeks first AI Agency of the Year (2023) and The One Show's inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group's 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workatos AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with the world around us.

Monks does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.