Telesales Consultant - Italian (M/F/D)

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TeleSales Consultant - Italian (m/f/d)
role at
METRO Markets GmbH
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Join to apply for the
TeleSales Consultant - Italian (m/f/d)
role at
METRO Markets GmbH
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Online marketplaces have never been this awesome.
You will provide telephone consultation to our Italian key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology.
You will have access to inbound calls, allowing you to actively and precisely address our customers' inquiries.
Your responsibilities at a glance:
Conducting telephone consultations (inbound calls) to advise and sell our high-quality commercial kitchen technology products to our key existing and new customers (hotels, restaurants, and small businesses)
Proactively advising and selling our products and product bundles through outbound calls
Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams
Tracking customer inquiries and individual offers until successful completion
Building and maintaining long-term customer relationships through regular contact and follow-up calls
Identifying upselling and cross-selling opportunities to increase value for our customers
Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas
You've got
Experience in sales or customer service, ideally in a telephone-based role
Experience in and with the corresponding equipment/products in the HoReCa sector
Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone
You are a team player and enjoy contributing your ideas to continuously optimize customer service
Affinity for the gastronomy industry and an interest in technical solutions are advantageous
Native-level proficiency in Italian and good English and Spanish or Portuguese.
skills complete your profile
We've got
An innovative product with an exciting career opportunity
An agile environment with a startup mentality, streamlined processes, flat hierarchies, and the courage to evaluate new approaches
A multinational team with 75+ different nationalities and an open and transparent work environment
Flexible working hours, a hybrid working methodology, and flexible home office options
Metro Card including employee discount
Corporate discounts with various brand manufacturers
Team events, meetups, TechTalks, and language courses
and much more
Please apply with your CV in English.
No cover letter is required.
To find out more about us, you can visit us at
/
.We look forward to hearing from you!
Apply for this job
About us
We create the future of B2B commerce by giving business relationships a platform.
Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.
Seniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Industries
Internet Marketplace Platforms
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