Maintenance Specialist

Joining our Property & Network Development Team in Madrid, you will be in charge of operational management of retail maintenance activities across Spain and Portugal – approximately 220 stores.

What you'll do

As a Maintenance Specialist, you will take full ownership of maintenance operations in Iberia, ensuring service continuity, supplier performance and cost control, while supporting the department’s evolution toward a more structured and governance-driven operating model.

Your main missions will be as follows

• Take full ownership of corrective and preventive maintenance across Iberia.
• Manage HVAC systems and seasonal risk mitigation (especially summer peak periods).
• Act as escalation point for critical incidents (store downtime, safety issues, major technical failures).
• Manage maintenance budget within the annual framework defined by the department.
• Monitor costs by category and supplier, validating quotations and interventions.
• Manage and monitor supplier performance based on SLA, KPIs, service quality.
• Identify operational risks and implement corrective actions.
• Support implementation of the new ticketing system and structured reporting model.
• Contribute to reducing reactive workload through stronger preventive planning.

Who are we looking for

• 5–7+ years of experience in retail multi-site maintenance, preferably in fast-moving retail.
• Technical degree in Civil Engineering, Construction Management, Architecture.
• Strong technical background in HVAC, electrical systems and retail installations.
• Experience in supplier and operational budgets management.
• Strong technical problem-solving capability.
• Ability to work under pressure in complex environments.
• Structured, detail-oriented and highly accountable.

What we offer

• An exciting business context and a job in an international hub of can-do spirited, passionate and performance-driven people.
• The company has implemented hybrid ways of working, partly on site, partly home working.
• An attractive discount program after 3 months seniority.

EEO Statement

We are committed to building an inclusive and diverse workplace and are an equal opportunity employer.