Consumer Finance Specialist

We're seeking a talented and experienced Consumer Finance Specialist in our finance department.

Responsibilities:

• Support achievement of sales & cash flow targets through the application of financing options.

• Ensure compliance with financial regulations, accounting standards, and internal financial policies and procedures.

• Monitor the credit risk exposure and implement appropriate credit risk management strategies.

• Identify and implement best practices in financial processes, systems, and controls to improve efficiency and effectiveness within the consumer finance department.

• Assist in financial reconciliations with accounting.

• Act as the primary point of contact for consumer finance matters for assigned countries. Oversee pending financing cases and manage escalations as needed.

• Develop and maintain relationships with financial institutions to provide a range of consumer finance credit options for patients.

• Negotiate terms and conditions with financial institutions to ensure competitive rates and favorable terms for patients.

• Maintain up-to-date knowledge of available financial assistance options, including those offered by financial institutions, and educate the treatment coordinator (sales team) on the application process.

• Participate in the automation of consumer finance applications and sales processes.

• Develop solutions and internal operations to improve the patient financing experience.

• Manage the recoverability of collections and ensure the least possible exposure to credit risk.

• Be responsible for a variety of advanced reporting for consumer finance performance internally and with the providers.

• Assist in other financial projects.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or related field.

• 5+ years of experience in financial control, payment operations, or consumer finance, preferably in a multinational or multi-entity environment.

• Fluency in English, Spanish is a strong plus.

• Experience working with ERP systems, CRM tools, and analytics platforms.

• Advanced skills in Excel/Google Sheets.

• High attention to detail and process discipline.

• Strong cross-functional communication skills.

• Problem-solving mindset.

• Ability to manage multiple stakeholders.