Product Manager

Company Description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform---the only truly global hotel technology platform---Shiji's cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji---day and night.

Job Summary

We're looking for a motivated and driven Product Manager/Product Owner to join our innovative team in the SaaS hospitality industry. You will play a crucial role in shaping the future of our products to meet the evolving needs of our clients in the hospitality industry. If you're passionate about leveraging technology to enhance guest experiences and drive business growth, this is the perfect opportunity for you to make a meaningful impact.

What You'll do

Product delivery

• Decompose roadmap initiatives into epics, user stories, and sprint-ready tasks.
• Own and manage a prioritized product backlog based on business value, feasibility, and dependencies.
• Drive sprint planning and execution with engineering, ensuring stories are well defined, estimated, and ready.
• Lead and contribute to agile ceremonies: refinement, stand ups, sprint reviews, retrospectives.
• Define acceptance criteria and validate outcomes to ensure quality and expected behavior before release.
• Partner with UX and UI to deliver simple workflows and clear information design for dashboards and survey tooling.
• Work closely with engineering to deliver on time, manage scope, and resolve trade-offs quickly.

AI-assisted product management

• Use AI tools as a daily working partner for ideation, requirements writing, research, and documentation.
• Leverage AI-assisted workflows to accelerate the full initiative lifecycle ---from hypothesis to specs to Jira scaffolding.
• Apply critical judgment to AI-generated outputs and identify new opportunities to integrate AI into both the product and the process.

Stakeholder and customer alignment

• Communicate roadmap progress, risks, and dependencies to stakeholders and leadership with clarity.
• Gather and prioritize customer feedback and feature requests, ensuring alignment with product strategy
• Ensure products follow guest data privacy and compliance requirements relevant to hospitality.
• Participate in cross-product integration decisions

Requirements

• Proven experience as Product Manager and or Product Owner in SaaS or B2B software.
• Strong ability to turn ambiguous problems into structured plans, clear requirements, and shipped outcomes.
• Strong analytical skills. You use data to prioritize, measure impact, and make decisions.
• Solid agile practice. You write good user stories, run backlog management, and support sprint execution.
• Strong communication skills with engineering, design, and business stakeholders.
• Experience with JIRA, Monday, Miro, or similar tools.
• Experience managing a multi-product or multi-module portfolio.

Nice to Have

• Hospitality industry experience or domain knowledge (OTAs, hotel operations, guest experience).
• Experience with AI-powered products or features.
• Background in data-driven products (dashboards, reporting, analytics).

Benefits

• Growth and well-being through access to platforms like Pluralsight, GoodHabitz, and OpenUp.
• Flexible work schedule/hybrid working model.
• Free coffee, fresh fruit at the office.
• Brand new office located in the center of Barcelona.
• International team and fantastic work environment.
• Team building activities and charity donation program.