Product Manager - Data, Automation & AI

Ready to shape the future of global trade through Data, Automation, and Artificial Intelligence?
Join FedEx Global Trade Services (GTS) as a Product Manager – Data, Automation & AI and lead the definition, prioritization, and execution of our transformation roadmap in Europe. You will work with business leaders, analysts, data scientists, and automation engineers to identify high-value opportunities, accelerate innovation, improve operational efficiency and ensure that our investments in Data & AI deliver measurable business outcomes.

Position Summary

Ready to shape the future of global trade through Data, Automation, and Artificial Intelligence?

Join FedEx Global Trade Services (GTS) as a Product Manager – Data, Automation & AI and lead the definition, prioritization, and execution of our transformation roadmap in Europe. You will work with business leaders, analysts, data scientists, and automation engineers to identify high-value opportunities, accelerate innovation, improve operational efficiency and ensure that our investments in Data & AI deliver measurable business outcomes.

Who We Are

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What You Will Be Doing

Define the Data, Automation & AI Strategy:

• Lead the development and execution of the Global Trade Services Data, Automation & AI vision and roadmap.

• Identify, define, evaluate, and prioritize opportunities that improve efficiency, customer experience, and business performance.

• Establish and maintain a pipeline of automation, analytics, and AI use cases aligned with business priorities.

Drive Execution & Value Realization:

• Own and manage the portfolio backlog of Data, Automation & AI capabilities and initiatives.

• Prioritize investments based on business value, feasibility, risk, and ensuring strategic alignment.

• Ensure capabilities and initiatives are delivered on time and achieve expected business benefits.

Coordinate Cross-Functional Delivery Teams:

• Foster collaboration across teams to maximize business impact. Partner closely with Business Analysts, Automation & AI Engineers, Data Scientists, IT teams, and business stakeholders.

• Remove obstacles, manage dependencies, and drive effective decision-making.

• Communicate vision, progress, risks, and achievements to all levels of the organization.

Help Build the Future Data & AI Capability:

• Promote a culture of innovation, experimentation, and continuous improvement.

• Contribute to governance models, delivery frameworks, and best practices.

• Support change management and organizational adoption of new technologies.

Required Qualifications

• Bachelor's or Master's degree in Business, Engineering, Information Technology, Data Analytics, Computer Science, or a related field.

• Experience in Product Management, Digital Transformation, Business Transformation, Program Management, or a similar leadership role.

• Proven track record of delivering complex cross-functional initiatives.

• Strong business acumen with the ability to connect technology investments to business value.

• Strong analytical and problem-solving capabilities.

• Experience working in Agile or product-led delivery environments.

• Excellent communication and stakeholder management capabilities. Fluency in English, both written and verbal.

• Willingness to travel within Europe (approximately 25%).

Preferred Qualifications

• Experience with Data & Analytics, Automation, Artificial Intelligence, or Digital Transformation initiatives.

• Product Management certification (Pragmatic, SAFe, Scrum Product Owner, PMI, or similar) is a plus.

• Familiarity with AI, Generative AI, Machine Learning, and intelligent automation concepts.

• Experience working with business analysts, data scientists, software engineers, or automation engineers.

• Knowledge of portfolio management, benefits realization, and value measurement methodologies.

• Experience in logistics, customs clearance, supply chain, or international trade environments.

What We Offer

• Lead the transformation of Global Trade Services into a Data, Automation & AI-driven organization.

• Influence strategic decisions and help define the next generation of global trade operations.

• Work on initiatives with global visibility and measurable business impact.

• Collaborate with experts in business transformation, customs, operations, technology, automation, analytics, and artificial intelligence.

• Access extensive learning opportunities and career development programs.

• Join a collaborative, diverse, and innovative global team.

• Competitive salary and comprehensive benefits package.

• Flexible hybrid working arrangements.

• Employee Assistance Program for you and your family.

Join us in transforming Global Trade Services into a Data, Automation & AI-powered organization that sets new standards for innovation, operational excellence, compliance, and customer experience across the global trade ecosystem.

Additional information:

• #LI-Hybrid

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.